Voice Systems and Accessories - Small Business

I have two issues when adding a Co Line to a buttons on phones.1 When I assign a Co Line to a button I cant change the label.( Example Co line 1. to say something like metro, for the user to know its a metro line.)2nd when I am assigning Co lines fro...

I am attempting to record a prompt but the recording is cutting out the silence between words and it sounds like it is played in fast forward? Any reason it's doing this?

We are about to install our first UC540 with a PRI.  I have seached without success to find a lab that discusses how to install the PRI in CCA 3.0.  Are there any documents out there that will assist us?

Hello,I have UC 560, with ESW 10/100 48 port POE switch. I connect 32 SPA 509G IP Phone, out of 22 get registered, while other IP Phone screen says,Registration Rejected: Max Phones Exceeded. I did Show Max Phones i have 114, and Max Dn= 600. I have ...

We deployed a Cisco UC540 at a customer this week. We are using CCA3.0 (and bits and pieces of the CLI..) combined with release 8.1.0 and IOS uc500-advipservicesk9-mz.151-2.T2. The customer is using SPA504g phones.We imported the Dutch language file ...

i am doing an integration of billyblue4 with UC500 for billing purposes. but the cdr are not coming from the UC 500 . how can we make the cdr from UC500 reach the server where the billyblue is installed?this is the way how i have done.service timesta...

We are looking in a way to access customers systems and CCA to do remote changes without having to access the customers onsite PC with CCA software on it.  Isn't there a way to have our technicians PC with CCA access the UC500 Systems to do diagnosti...

Hi.. i would like to know whether is there any option to upgrade the DRAM & Flash memory for UC520? i can't locate any part number and form Cisco configuration tools. If we increase the user license or introduce more MOH song, do we need to upgrade t...

What's the best way to transfer CUE config and data?Can you swap CUE flash card to new UC?

If I have (2) Customers in separate buildings (Same parent company) that will be tied together via a fiber connection.  Can I somehow use (1) US560 and somehow support them both if someone in the remote building dials 911?  Is there a Tenant function...

CME 8.0load 7962 SCCP42.8-5-3Sload 7915-24 B015-1-0-4IOS 15.0(1)XA2Incoming DID 9999 is translated to 3001 which is line on 7962.Operator picks it up, can hear PSTN caller, but PSTN caller can't hear them...just silence.Happens every couple of days. ...

I updated a UC520 to the latest firmware version, but does not work properly,because the lights are off in the normal state and not green as it should, when theextension is occupied is shown in red, but then fly off, please help in this case.