Voice Systems and Accessories - Small Business

System: UC560-T1E1-K9Set: SPA509G Scenario: Set A is off hook and engaged in a telephone call with an outside party. Set B would like to alert the end user on set A that they have another call by entering the conversation and announcing the call to t...

I am the new Financial Director for WV Health Right. I have a CISCO IP PHONE 7960 series but I cannot locate the login a passcode in order to retrieve my messages. The person that previously held this position is no longer with the company and she di...

I am trying to upgrade the load for one phone connected to a UC520.  I do not want to load the entire software pack at this time.  I went to phone load management in CCA.  I deleted the current load for that model.  I uploaded the new version from th...

Hi,I have a UC540 with FXS Small Business Pro router.  I'm trying to configure BGP but i can't.  The IOS doesn't support BGP,OSFP,ISIS or EIGRP protocols.Here is the version of IOS i'm using:Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M...

Hello All,I am trying to transfer calls using three new Cisco IP phones.  I have one Cisco SPA508G and two Linksys SPA942.  I am subscribed to a hosted PBX using voip.ms.  The phones are configured using SIP.Attended Transfer (Fails):  I receive an i...

I've recently upgraded to new firmware 5.1.10, however it seems it breaks the ability to adhere to the chosen "preferred codec".For some reason, if i select G729a as my preferred codec, the unit will for some reason select G711u as the active codec t...

OK, I am lost on this one!  Have a 520 and I am trying to over-ride customers default BTN with their DID's.  When I go to outbound dialing plan outbound Caller ID.  This is what I see.  They are not using FXO they are using t1/e1 trunks.  I also trie...

Hey guys,I have a client who is having a tough time hearing some calls on the SPA501G handsets that we installed for him at his site.  I know that you can increase the gain of some handsets after those handsets are web writeable, but as the 501Gs do ...

I'm trying to change the call-waiting behavior of incoming calls on a UC560 to ring the phone base instead of using the standard call-waiting beep.  When setting the DNs to "call-waiting ring," the phones do indeed ring; however, the current call is ...

Anyone have the link?Suppose to be:It is a standalone script written in Javascript Available free of charge Tested on a Windows based PCs using InternetExplorer Generates basic calls report for a user specified daterange Generates simplified CSV ...

Hello,I’m trying to use a Linksys SPA2102 with Office Communication Server 2007 R2 (OCS 2007 R2). My configuration: I’m using a PSTN Box (Ferrari Gateway) to connect ISDN to SIP. 1.       All incoming Calls over ISDN go to the PSTN Box2.       From t...

I have a UC540 that has both MAC and PC users who need VPN access.  Currently the router has the Windows based Anyconnect client installed, and users connecting with PC via the Anyconnect client work fine. I've installed the MAC Anyconnect client on ...