I can connect to a UC560 with the Cisco VPN client. I am trying to use a softphone. On a Windows XP workstation, it works fine. On a Windows 7 workstation, the VPN connects but the softphone will not register. I compared the routing tables of bot...
Does anyone have any experience in using Cisco Call Connector Operator Standalone in conjunction with a UC560-BRI?We have CCO-standalone working in a multisite environment with UC560's and UC540 over an IP-VPN network.Phone status is visible like: o...
It was necessary on my UC520 to change the authentication URL to http://10.1.10.1/voiceview/authentication/authenticate.do, otherwise VoiceView doesn't work.However, now that I want to enable TimeCard, I get an error:Custom Authentication URL is conf...
Hello. Basically here is my question. A caller calls in to the operator and the operator answers the phone call. The operator than wants to transfer the phone call to the users voicemail box directly, instead of ringing the users phone. How ...
I am converting a customer from an NEC system over to the UC560. Their primary line is a T1 for voice. They also have two POTS lines for failover in case the T1 goes down. Can I setup the two POTS lines as failover on the UC560 on the FXO ports wi...
Hello, I'm a relative newb when it comes to the UC, I am learning as I go. I recently purchased an ata-187 and need to add it to the system. I don't mind doing it either through CCA or CLI, but I'm stumped as to how... The topology discovery in CCA...
HelloDont know why but cue seems to have stopped working and if I do a service-module integrated-service-engine 0/0 session i get a screen that just scrolls over and over. status says trying to recover from reset/shutdown.Ive looked on here but not f...
SirsWe are receiving an increasing number of complaints from our customers that their ADSL lines are disconnecting randomly.We have together with the country largest telco operator faulttraced the lines now for 2 week and the conclusion isthe the WRP...
Hi,I am trying to use CCA. When I connect to a preconfigured UC540 and attempted to make configuration changes, for instance, clicking Telephony/Region, a popup window comes out saying "The voice system has not been initialized." Will this erase the ...
Is there a way to configure SIP as the PSTN connectivity in the Quick Pricing Tool? The tool aside from ala cart mode which is basically the same as me just pulling parts from my supplier's web site directly is un-usable if I can't select SIP as the...
How is this CCA team still employeed? Seriously?Issue 1.Upgraded from CCA 2.2.(5) to 2.2.(6) on three different machines now 2 x Win7(32bit) and 1 x Win7(64bit). On all three upgrade instances when the upgrade was done there was a restart button ...
To Cisco,Few days ago I asked the question below:https://www.myciscocommunity.com/message/37656#37656I appreciate the quick respond from Dave but I have received no further follow up so I conducted my own test over the past week end and figured out t...
I have a SPA9000 and SPA400 using Comcast as a service provider. I have 4 lines coming in from Comcast and connected to the SPA400. My problem is, the incoming call ring is not sync'd with the SPA9000. If I pick up the phone while the caller's pho...
I have a UC520 with a SIP trunk to Broadvox which is partially working. I went through CCA and created a Generic SIP trunk. The trunk is registered with Broadvox which I verified using the show sip reg status command. Inbound calls have two way au...
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