Voice Systems and Accessories - Small Business

Hello,The Auto Attendants greeting gets cut off at the beginning and I think allowing a couple rings before it picks up might eliminate the problem plus it would be less abrupt for the caller. Seems like I had this at one time but have forgotten and ...

I have two installations of the UC5xx using Radius to obtain call records. One of those deployments is working perfectly fine and I am obtaining the calling number (dialed number). However my other deployment is not. I am getting an error:Working:904...

Hi,I have installed an ATA186, it is correctly registered in CME, but in CCA only show one ATA port. These are the results of the debug sccp events command:001768: Aug 30 16:46:24.238: %IPPHONE-6-REG_ALARM: Name=ATAA40CC394490A Load=ATA030100SCCP0403...

All,We've used overlay in the past, but does overlay of a single extension have a liiotation?  i.e. you can only get one overlay per extension?We had a 7921 that was overlayed with X 201, the 7921 was physically removed from the UC, not logically or ...

Hey guys,I have a remote teleworker that is connecting to our UC520 back at the office.  The remote teleworker setup includes an SR520W at the remote site with an SPA525G phone sitting behind it.  The remote teleworker is accessing our server and som...

Dears,Please advice what is the correct process to shut down the UC520.Thanks & Regrds,Mohammed

Hi,does anybody know how to use the SPA525G in combination with MS Outlook without a UC500 or SP9000 ?I just want to dial out of my Outlook contacts because it is much easier then using the SPA525 contacts.Thank you

Hello everybody.Can someone tell me if the SPA8000, for each fxs port, can use more than the configured account for outbound calls? I'm thinking to gw0, gw1...gw4 in the dialplan of SPA3102.Best regards and thanks.   Francesco

We had to upgrade some phones to newer loads to try to fix some problems (didn't), we upgraded the UC to 8.0.4 and all the phone loads went back a revision. Jusst wanted to know if the latest phone loads are suppose to be in the 8.0.4 package or not?...

I recently purchased a PoE switch to replace an older non-managed switch and am having some very strange occurrences when I connect my ATA-186 devices to it.  Basically, what is happening is if I connect the ATA and a PC to a switch other than my ESW...

Hi guys,Right now, I'm offering a solution that contains a UC540 system for 13 users. I know that the 540 may support up to 32 users. However I'm not able to get the PL of L-UC-PRO-8U= in the configurator tool, I need to add this in my solution and h...