Voice Systems and Accessories - Small Business

so, what i want to do is a kind of night service on my uc520. that is, when a call comes in outside our office hours (on whatever extension, globally so to say), I just want a "Unfortunately, you've reached us outside  of normal business hours" messa...

HiI have user who has 2 phones. One in the office and one at home conencted (a SPA525g connected via SSL VPN). Is it possible for the user to share an extension number but set the home phone not to ring if the user is in the office? Basically the Bos...

What is the limit on the number of proxies servers that can be designated in the “Proxy:” field? 

I have a freeswitch server and it is up and running  - serving a softphone successfully.  I tried to connect a linksys spa941 and it just always "fast busy" signals me when I try to dial.  The phone is connected and registered to the freeswitch serve...

Hi All,I was told their is currently no Cisco PoE injector available for the SPA500 series phones...is this true?If so, has anyone had any experience with a third-party power injector?Our scenario is where we need to power two SPA500 phones from a no...

I'm having an issue concerning a Polycom connected to an FXS port on a UC560.  I configured the appropriate SCCP configuration to give the Polycom conferencing features and it works fine (snippets of the configuration below).voice-port 0/0/2 timeouts...

I am running into a strange problem on my UC520 with a PRI.  If somebody call ours main number the call goes to a blast group which rings a handful of phones. All phones display the caller id number but not the name. Once somebody in the blast group ...

Hi all,Can someone give me a reason why at the download site below:https://upload.cisco.com/cgi-bin/swc/fileexg/main.cgi?CONTYPES=UC500The  UC560 Software Pack is version 8.0.2  (which contains the 7.1.3 CUE) however, the CUE localisation prt1 files ...

Hi,After upgrading CUE to 8.0.2 the service engine doesn't load. UC520#service-module integrated-Service-Engine 0/0 statusService Module is Cisco Integrated-Service-Engine0/0Service Module supports session via TTY line 2Service Module is failedServic...

About a month ago, I upgraded a UC520 system using the 8.0.2 pack.  After doing this, cli access and configuration assistant access was working fine, but the CUE GUI at https://10.1.10.1/Web/Common/Login.do was no longer working.  I ended up finding ...

I am wondering what happens to any out-of-band configuration after a license upgrade on a UC500 system.For the ephone-dn reserved and unassigned ranges, for example on a 48 user UC520, the ranges are as follows:user extensions: 10-117, unassigned: 11...

  still hard waiting the new wrp400 firmware.No one at the development is responding my question any more......Did they give up?are you able to let this box working as expected?????regardsRos

Hi,I have a customer with uc520 and the issue is we are not getting the caller id thru fxo trunk. IP phone showing "From Unknow Number". If am connecting an analog phone it displaying the caller id.On voice port i tried with caller id enable, caller ...