Voice Systems and Accessories - Small Business

I am looking at doing some outgoing caller-id translations based on the area code that is dialed from a phone. The extension that the call is placed from doesn't matter. There is a PRI with phone numbers from various are codes.Example 1: A call is pl...

Hello,My customer would like to have a prompt for the morning hours ("Good Morning, thanks for calling xxxx......") and another for afternoon hours ("Good Afternoon, ......) in iothe words have aprompt specifically for the hours from 7 AM to 12PM and...

Hi,Looking for some help. I upgraded my UC520 at the weekend using the new UC520-7.1.1a-ea file.After succesful upgrade when I try to login to the ccm i get the following message: Error: Unable to login as administrator to the Cisco CallManagerExpres...

Hi,  I just setup SPA9000, SPA400 and a couple of SPA942/962 IP phones at my wife's small business.   Our setup includes one ITSP line on Line 1 and a PSTN connection through the SPA400 on Line 2.  Everything is working as expected except for the AA ...

The customer is using the UC500 as their WAN gateway.  They only have 1 static IP.  When I setup port forwarding in CCA to forward port 80 to their web server, they are unable to browse the internet.Can anyone explain why this is?Thanks.

I am using an SPA525G with a 3CX PBX. Since I let the PBX handle the outbound rules, my dial plan on the phone is very simple: [x*].I have the 3CX Skype Gateway installed so I can call Skype user IDs. In the phone book on the phone I enter a number a...

I currently own a 16U UC520, however, I am wishing to purchase a backup unit. Would it be possible to purchase an 8U unit and then somehow transfer the license from my 16U unit to the 8U unit when I need it. If so, how could I do this? Secondly, assu...

I have a problem that makes no sense.  I have a UC520 that was installed earlier this week and the voicemail to email notification to email is not working.  I am using my ISP's SMTP server for the Voicemail notification for the UC520 to send out the ...

Hi there,I'm developing a music on hold server and I'm testing with a Linksys SPA942 on firmware 6.1.5(a).My current settings for the SPA942 have the outbound proxy configured to my proxy server andthe values for "Use OB Proxy In Dialog" and "Use Out...

Dear All,Are there any "special" settings that should be enabled on SPA942 to enable conference bridge?As I understand it allows users to make conference between phones without need to support it by external SIP provider.Now we get situatuation in wh...

Hello Alberto and others,  I want to be able to setup Line 1, 2, or 3 that when someone calls, it will ring on ALL phones, therefore the call can be picked up from any IP phone and then if anyone wants to join the call, they can just pick up the phon...

All,We have a paging group of roughly 40 phones.  2 of the phones included in this group are 7921G wireless hadnsets.  Neither of the wireless phones base stations intercom seem to either be configured or working.  Are the 7921's able to give an audi...

When we dial out of our UC540 to someone else that has a UC540 with a SIP trunk, we need to dial the local area code.  We have regular FXO lines.  We do not have to dial the area code for any other local number.  If you dial the UC540 SIP line from a...