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Beginner

BLF and CP Problems w/ SP504G and SPA9000/SPA400

I am setting up a phone system for our office using:

SPA400 w/ 3 Analog phone lines (No IP phone connection)

SPA9000

3 - SPA504G 4 line phones

2 - WIP310 wireless phones.

The SPA400, SPA9000 and SPA504G's are all updated to the latest available firmware.

I have downloaded the "Beta" Congiguration Wizard (2.1.1.2) and have the system operaitonal, voicemail is working, extension can speed dial each other, but when I try to enable BLF and CP between the SPA504G's it does not work.  I never get a red light when a monitored extension is busy.  In most configurations, I've tried the monitored lines are "Amber" instead of "Green".

I have tried to configure this w/ only 1 phone monitoring another and it still does not work.

Any suggestions?

Thanks

Everyone's tags (7)
4 REPLIES 4
Cisco Employee

Re: BLF and CP Problems w/ SP504G and SPA9000/SPA400

Look in the picture for Line Key 4.

I have a SPA525G though

I have access to a spa504g next week at the earliest for testing.

ext=      the extension number you want to monitor

sub=     (i believe that is the station name of the phone you want to monitor,  the phone i am surveiiling is calle 'station' in the field Station Name)

Beginner

Re: BLF and CP Problems w/ SP504G and SPA9000/SPA400

I have the SPA504 configured as shown, but it constantly displays an AMBER light for the station to be monitored.  From what I can gather this means the station is not registered properly, but Speed Dial (SD) and Shared Line Appearance (SLA) work for other lines on the phones, but I have not been able to get BLF or CP to work on any of the phones.

Cisco Employee

Re: BLF and CP Problems w/ SP504G and SPA9000/SPA400

I tested and have the same problem.

LF and CP does not work.however my keys are green.

works on spa525g but not on spa504g

(firmware 7.4.7)

Beginner

Re: BLF and CP Problems w/ SP504G and SPA9000/SPA400

Hi,

has anybody successfully configured the BLF with SPA504 and SPA9000? Whatever I tried, it only subscribe to the BLF (monitoring keys are green), but when a new call is established to monitored line/extension, I would expect it sends NOTIFY to the moniotring phone.... It does not happen..

Thanks a lot in advnace!