I am attempting to configure an auto attendant in BE3000 version 8.6.4. The goal is for the caller be able to leave a message. Whether its's a caller input option so that pressing 1 leaves a message or it goes to VM after the AA greeting I dont care. I tried a user for option 1 that transfers to a new user extension that is not on a phone. but when I do that there is no way to make it go direct to VM it just loops the AA greeting.