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Call forward from external calls

rinchu.raj
Level 1
Level 1

Dear All,

Can you guys can help me for this requirement of call firwarding:

The customer wants to forward all the external incoming calls from a time frame of morning 8 to afternoon 2 PM only. Is this possible in in UC500 system and if it is available , kindly help me to get the steps.

Best regards,

Raj

2 Replies 2

You can use night-service:

https://supportforums.cisco.com/docs/DOC-1170

Regards.

A different method (you must change ephone number and redirecting number):

event manager applet CFU_ACT_MON_FRI_14_00

event timer cron cron-entry "0 14 * * 1-5"

action 1.0 cli command "enable"

action 2.0 cli command "config term"

action 3.0 cli command "ephone-dn 1"

action 4.0 cli command "call-forward all 8500"

action 5.0 cli command "end"

event manager applet CFU_DEACT_MON_FRI_8_00

event timer cron cron-entry "0 8 * * 1-5"

action 1.0 cli command "enable"

action 2.0 cli command "config term"

action 3.0 cli command "ephone-dn 1"

action 4.0 cli command "no call-forward all 8500"

action 5.0 cli command "end"

Regards.