cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
743
Views
0
Helpful
1
Replies

Call forward - When VM full gets forwarded to operator extension

smunzani
Level 1
Level 1

Team,

On our UC560 if someone tries to do call forward to an extension that has voice mailbox full, the call gets automatically forwarded to the operator extension(the one set for voice mail recording and such). Is there a way to tell the person that the voicemail box is full before blindly forwarding the call to operator extension?

Thanks in advance,     

1 Reply 1

mzaccone
Level 1
Level 1

I tested this in my lab and the VM system does tell me the voicemail box is full before blindly forwarding the call to the operator extension.  What version of CUE?

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: