Call park reversion

[huberdeau]

Hi

I am running a UC540 and I can't find a way to program a call park reversion as well as a reversion notification timer for call on hold.

Does anyone knows how to do this?

Thanks

Denis

[Brandon Buffin]

Denis,

     Yes, you can configure a timeout for a parked call as well as a particular extension to send the call to after the timeout. See the following link.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmepark.html#wp1010722

Hope this helps.

Brandon

[huberdeau]

Hi Brandon

Maybe it's because it's Friday afternoon ! But I dont get it.

My park feature is already working (slots 701-708), it was programmed with CCA. Now I just want to had a reversion to the originator after 1 minute. I also want to add a "beep" to be heard when someone puts a call on hold.

Thanks

Denis

[Brandon Buffin]

Denis,

     I'm not sure if this can be accomplished using CCA, but you can do it from the command line.

Hold recall

router#(config-ephone-dn)number 111

router#(config-ephone-dn)park-slot timeout 60 limit 1 recall

Beep for call on hold

router#(config-ephone-dn)hold-alert 60 (idle|originator|shared|shared-idle)

If you enter hold-alert 60 ?, you will see the definitions of the options in parentheses above.

Hope this helps.

Brandon

[huberdeau]

Thanks Brandon.