02-10-2012 01:08 AM - edited 03-21-2019 05:19 AM
Hello,
I am aware that the UC320W does not do call recording nativly and that a third party software is reuired. I was wondering if anyone had any experiance of using one with the UC320W and if they could let us know how they got on, i.e. was it easy to set up, what was the support like.
I have been recommended to try www.oak.co.uk, but would appreciate any comments on experiances working with them, or any alternatives.
Thank you,
Tony
02-10-2012 09:53 AM
CallRex Call Recording by Telrex does work with all of the Cisco Unified Communications solutions, including the UC320, UC500, CME, CMBE, and CallManager solutions. However, CallRex Call Recording requires the deployment of a CallRex server.
If you are using CallRex Call Recording with UC300, UC500, CME, or CMBE 3000, you will also need to have the following set up:
Information about CallRex Call Recording can be found at http://www.telrex.com/call_recording.htm.
02-14-2012 05:22 AM
Hi John,
I have ahd a quote from Telrex now and chatted with a couple of sales guys. Has anyone else any experiace of call recording with other companies?
Tony
07-12-2013 03:47 PM
Hi Tony, did you find a walk through for enabling a span port?
I have a UC320W with a SF302-08P and I would like to enable a span port on the SF302-08P.
I couldn't find any obvious settings. Do you have a walk through?
Kind Regards,
Glen
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