Call Recording Software

[joe.borg]

Hi,

A client of ours is looking for a fully fledged call recording solution (i.e. for a small call centre scenario) whereby calls are recorded automatically etc. (i.e. so something better than LiveRecord). Would you know of any Cisco and/or third party solutions available?

Thanks,

Joe

[Mario Garcia]

Hi Joe,

I would recommend CallRex by Telrex.  I have used them in the past and it works well.

http://www.telrex.com/cisco_call_recording.htm

Regards,

Mario