Can we give an end user some administrative rights in order to let him add contacts to the external directory from on his callconnector client. Option for new contact is greyed out by default and I don't find how to enable this feature.
For now the only way I know how to manage this is through the server administration application but I don't like the end user to mess around in this application.
Unfortunately you cannot add users from the corporate directory. This can only be done from the Configuration Manager. The Corporate Directory can have both CallConnector user contact data as well as non-user contact information. A CallConnector User is soemone that is able to login and has a phone associated with it.
The Corporate Directory can also be used to maintain contact information for all the other employees in the company that do not have the CallConnector software installed. You can add new contact entries for the non-CallConnector employees from the Advanced Client. Use the Refresh option to re-load the directory.
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