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ciscojoe837
Beginner

Caller-ID Transfer

I'm looking to transfer an incoming call based on the caller-id phone number.  I want the caller-id number to go to a specific extention. I have both FXO and SIP trunks.

Incoming Call> Caller-ID > 1234567 > Go to Ext > 202 is the example.

I have a UC520W.

Thanks.

2 REPLIES 2
Darren DeCroock
Enthusiast

ciscojoe837,

You can route calls based on caller-id by using "answer-address"...

Example:

Dial-peer voice 4000 voip

  answer-address 18666061866

Just remember that incoming numbers are matched to dial-peers in the following order:

1. incoming called-number (DNIS)

2. answer-address (ANI)

3. destination-pattern (ANI)

So, you must make sure that the incoming call does not match a dial-peer with an "incoming called-number" or it will not hit your dial-peer with "answer-address".

Thank you,

Darren

Hi Darren,

I have tried several things including the answer-address that you mention below.

I guess I should have mentioned that I'm looking for all of the specific command lines that are known to work from a production unit or test unit, both using voip and pots dial-peers.

Thanks.

Joe