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Callpickup on SPA504G

Hello,

I have problems with Pickup function on

SPA504G and asterisk server 1.4.30

I have configured functions  blf, sd, cp on lines 2-4

(regarding http://www.cisco.com/en/US/docs/voice_ip_comm/csbpipp/ip_phones/administration/guide/spa500_admin.pdf)

(group="Phone/Line_Key_2">fnc=blf+sd+cp;sub=9190@$PROXY;ext=9190@$PROXY</Extended_Function_2_>).

BLF works well, SD works well, but CP does not.

I make a call from SIP/91413 to SIP/9190 and try to pickup the call on SIP/9199

After pushing blinking linebutton, phone sends only *8 to server. I suppose it should be *89190.

Dialing manualy *89190 pickups the call.

===========captured sip============

<--- SIP read from 192.168.3.208:5060 --->

INVITE sip:*8@192.168.3.1 SIP/2.0

Via: SIP/2.0/UDP 192.168.3.208:5060;branch=z9hG4bK-97685f99

From: "TestPhone" <sip:9199@192.168.3.1>;tag=3a23f052f32f1a31o0

To: <sip:*8@192.168.3.1>

Call-ID: d6bbafa6-e23042ed@192.168.3.208

CSeq: 101 INVITE

Max-Forwards: 70

Contact: "TestPhone" <sip:9199@192.168.3.208:5060>

Expires: 240

User-Agent: Cisco/SPA504G-7.4.9a

Content-Length: 208

Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER, UPDATE

Supported: replaces

Content-Type: application/sdp

===========captured sip============

Any help would be appreciated

thank you

Jan

Product Name:     SPA504G Serial Number:     CBT152103LJ

Software Version:     7.4.9a Hardware Version:     1.0.3

MAC Address:     E8B748160C31 Client Certificate:     Installed,

Log of communication and output of http://192.168.3.208/admin/spacfg.xml is attached.

Everyone's tags (3)
2 REPLIES 2
Frequent Contributor

Re: Callpickup on SPA504G

Make sure the asterisk is configured for directed call pickup.

On the phone, you would need to add # to the *8 in the call pickup code.

The # means directed call pickup, so it would be *8#.  Without the #, it means group call pickup.

Callpickup on SPA504G

Thank you, with code

*8#

it works well.