10-27-2011 05:02 AM - edited 03-21-2019 04:52 AM
Hello,
I have problems with Pickup function on
SPA504G and asterisk server 1.4.30
I have configured functions blf, sd, cp on lines 2-4
(regarding http://www.cisco.com/en/US/docs/voice_ip_comm/csbpipp/ip_phones/administration/guide/spa500_admin.pdf)
(group="Phone/Line_Key_2">fnc=blf+sd+cp;sub=9190@$PROXY;ext=9190@$PROXY</Extended_Function_2_>).
BLF works well, SD works well, but CP does not.
I make a call from SIP/91413 to SIP/9190 and try to pickup the call on SIP/9199
After pushing blinking linebutton, phone sends only *8 to server. I suppose it should be *89190.
Dialing manualy *89190 pickups the call.
===========captured sip============
<--- SIP read from 192.168.3.208:5060 --->
INVITE sip:*8@192.168.3.1 SIP/2.0
Via: SIP/2.0/UDP 192.168.3.208:5060;branch=z9hG4bK-97685f99
From: "TestPhone" <sip:9199@192.168.3.1>;tag=3a23f052f32f1a31o0
To: <sip:*8@192.168.3.1>
Call-ID: d6bbafa6-e23042ed@192.168.3.208
CSeq: 101 INVITE
Max-Forwards: 70
Contact: "TestPhone" <sip:9199@192.168.3.208:5060>
Expires: 240
User-Agent: Cisco/SPA504G-7.4.9a
Content-Length: 208
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER, UPDATE
Supported: replaces
Content-Type: application/sdp
===========captured sip============
Any help would be appreciated
thank you
Jan
Product Name: SPA504G Serial Number: CBT152103LJ
Software Version: 7.4.9a Hardware Version: 1.0.3
MAC Address: E8B748160C31 Client Certificate: Installed,
Log of communication and output of http://192.168.3.208/admin/spacfg.xml is attached.
10-31-2011 10:11 AM
Make sure the asterisk is configured for directed call pickup.
On the phone, you would need to add # to the *8 in the call pickup code.
The # means directed call pickup, so it would be *8#. Without the #, it means group call pickup.
11-04-2011 04:09 AM
Thank you, with code
*8#
it works well.
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