Can a night service code (*299) be assigned to button?
I tried creating a Floating Extension with CFAll to *299, but CCA does not allow symbols ( * ) to be entered.
The customer would just like ot press a button on their phone (7931) to put system into Night Service.
Thank you in advance for your help and comments.
Paul
Solved! Go to Solution.
In addition to Thomas's suggestion, you can create a floating extension with cfwdall to 299, then go into cli and modify to *299. This is usually what I do -- it does not break CCA other than editting that floating extension again. If you go this route, also set the "label" for the floating extension, so when you set it as a monitor key it does not show "*** CCA FLOATING EXTENSION ***" as the button label.
Just create a fastdial/speeddial with the code and it will show up in the first available button.
In addition to Thomas's suggestion, you can create a floating extension with cfwdall to 299, then go into cli and modify to *299. This is usually what I do -- it does not break CCA other than editting that floating extension again. If you go this route, also set the "label" for the floating extension, so when you set it as a monitor key it does not show "*** CCA FLOATING EXTENSION ***" as the button label.
Tom and Dan, thank you for your help.
Paul