Can "Hold Reversion" be used on the UC500 and how?

[Brikers12]

I was looking for a way to have a phone ring again or somehow notify the user that they still have someone on hold. I found that cisco has something for CallManager called "Hold Reversion" which seems to do this.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_2_3/ccmfeat/fsholdrv.html

Is this functionality available to the UC520? If so how is it enabled and configured? Using CCA I can't see it anywhere, or via the CCME web gui.

[mcasimirc63]

The timer is not available for park slots and it's not available for calls on hold in CCA.  You can configure a park slot reversion timer in CLI but not hold reversion.

[Steven DiStefano]

For 2.2.6 Marcus is spot on. But good news... Check CCA 3.0. Both are there.

If we are talking about recall, for hold and park?

Steve DiStefano

Technical Solutions Architect - Partner Sales, USA

Cisco Systems

7025 Kit Creek Road

Research Triangle Park

North Carolina, 27709

www.cisco.com/smb