Can't configure hunt group voicemail unavailable or busy msg

[lap]

I have set up hunt group voicemail button on one of the phones. I can login and set up the new password, but when I get to the stage of recording the unavailable voicemail. It hangs up straight away with call end on display with out giving time for the recording.

I have tried to dial the voicemail hunt extension it does the same thing.

[wenyang]

Hi Lap,

Is it the first time to record unavailable greeting  for this huntgroup voice mail box? If not, can you hear the old  unavailable greeting? Did you try with a different hunt group? You got  the same issue? Do you have such issue with the individual voice mail  box? Were you able to record the voice mail box name before unavailable  greeting for this hunt group?

Best regards,

Wendy Yang

[lap]

It's the first time I configured this hunt voicemail group.

Haven't tried it with another voicemail group yet. Will give that a shot tomorrow.

The individual voicemail box works fine.