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shootland
Beginner

Can't tell of a call transferred

Is the a way to verify that a call is transferring or that someone did pick up the call I transferred? The display doesn't show anything and my users would like to know something.

3 REPLIES 3
cindy toy
Rising star

Hi Earl,

Which Cisco product is your question referring to?

Regards,
Cindy Toy
Cisco Small Business Community Manager
for Cisco Small Business Products
www.cisco.com/go/smallbizsupport
twitter: CiscoSBsupport

Regards, Cindy If my response answered your question, please mark the response as answered. Thank you!

Hi Cindy

We have the UC560 with SPA 50x, 525 & 7695 phones. No one can tell if a call has transferred or if the recipient picked up the call. The display does not show anything. Is there a way to display something?

Unfortunately this is a limitation of the software, and Cisco is not paying attention to this request.

The phone and the software infrastrcture has the ability that a call is being transferred, and in few cases it does, however in common cases like supervised or blind transfer, it doesn't.

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