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cannot configure SPA500s with SPA509G or SPA525G on UC540.

jan.lipkowski
Enthusiast
Enthusiast

Hi,

I can't seem configure the spa500s expansion module attached to a SPA525g or SPA509g with the UC540.  When try to add a phone, the expansion module is greyed out.  When i add the phone using the telephony wizard, there simply is no option for the expansion module.  I'm running Cisco configuration assistant 2.2.5 and I I have the latest phone loads for the SPA500 series.  I noticed others experienced the same problem but there were no resolutions posted.  Can someone help?  Truly appreciate it!!!

Thanks & Cheers,

Jas

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