I cannot start the SCC Advanced Client on a Windows 7 32Bit German. I can succesfully install the client but after the reboot I get an error when I try to start the client.
On a Windows XP 32Bit German the SCC Advanced Client is working.
I have a printscreen of the Windows 7 error in the attach.
Thanks for the help!
Go to Solution.
It looks like you have installed another callconnector product. Just go to System 32 folder in Windows folder, look for the ccTrog.dll and rename/delete it. Try then again to re-install.
Please let us know if this solves your issue.
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Can you please let me know the exact filename you downloaded?
I'm escalating your issue.
I use the Cisco_SCC_Advanced_Client_x32_2.00.042.exe file.
Thanks very much for your help.
Ok after deleting the file it is working.
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