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Cant Access UC540 CCA

carlosc311691
Level 1
Level 1

Hello guys,

So ran into a situation where i can access my remote UC540 thru CLI all day long but for what ever reason i can't thru CCA.  I thought that both ways shared the same credentials, if this is not the case, is there a way to reset the password thru  CLI so that i can have access back to CCA?

Thanks,

2 Replies 2

Paul Norris
Level 1
Level 1

Make sure you have the following enabled in CLI

ip http server

ip http secure-server

ip http authentication local

That will fix it unless your PC is broken.

sudhagup
Level 1
Level 1

Hi,

Could you please share the "show run" output from UC540 and let me know the username with which you are tying to access CCA.

Also, try to delete and re-add the username to access the CCA. For example::

username cisco privilege 15 secret cisco

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