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Cant Reach Fax (Fax-to-Email) UC500

Hello Community!

The UC540 is connected to the BRI and intern as well as extern calls are working fine.

My collegue and I have configured Fax T.37 to (voice)mail and forwarding to an email-address.

I created an user with an extension, that leads to the voicemail, connected to the

UCs FXS-Port. Calling it forwards me to the operator, saying that the number is not assigned.

Leaving a Voicemessage is no problem and fax-to-mail is enabled.

Please tell me what details you need to know and help me solve this problem!

Is it even possible to receive a fax "directly" onto the phone, without my own intern fax-device integrated?

Greeting,

Malte