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CCA authentication failed

Turbo727
Level 1
Level 1

Having a very strange issue with UC560. This is a brand new box with default factory configuration. I was trying to log onto to CCA, but I kept getting error message saying failed to authentication using TELNET. Telnet access is required for access to voice configuration.

the thing is I can telnet to the router without any issue, I can open the router's http page. just CCA keeps saying authentication failed.

username and password are default. cisco/cisco, enable: cisco. CUE cisco/cisco.

please help.

1 Reply 1

mzaccone
Level 1
Level 1

Are you sure it's default?  Have you tried copying the default cfg file from a recent software pack to the flash and then the startup config and reloading to make sure that it's default?