09-26-2011 04:09 AM - edited 03-21-2019 04:42 AM
HI,
Iam looking for changing Auto Attanded/voice mail file through command line on UC500.
Thanx for the responce, I have a problem with web base access. The only option I can do is with CLI, actually I need to change the existing AA file with the new one, I need to know how can we change through CLI.
Message was edited by: Mohd meraj uddin
09-26-2011 11:40 AM
Hello,
I am not sure exactly what settings you are wanting you change, but I would suggest using the CUE web interface before trying to make the changes though CLI.. The web interface can be accessed by pointing your browser to 10.1.10.1, if you have not changed the default IP address of CUE.
Thank you,
Darren
09-26-2011 10:18 PM
Thanx for the responce, I have a problem with web base access. The only option I can do is with CLI, actually I need to change the existing AA file with the new one, I need to know how can we change through CLI.
Message was edited by: Mohd meraj uddin
09-26-2011 11:54 PM
Hi Mohd,
I think what you are asking for is to change the AA greeting right?
You do not have to do this via CLI in the event you didn't know that, when you log into the AA recording prompt management you are presented with further options as to what prompt to use, and you can use the default one and re-record it or you can choose the option to record a new one..
Is this what you are after?
Cheers,
David.
09-27-2011 10:26 PM
Hi David,
Thanx for the support, The problem is I can not record it as AA file is already recorded with multiple option so I just need to replace with the existing and that is through the CLI only. If anybody know Pls....... reply.
09-27-2011 10:36 PM
Hi Mohd,
Can you please session into the CUE:
UC560#service-module integrated-Service-Engine 0/0 session
Login as you would normally, and do a show running config: se-10-1-10-1# sh run
And please past the "ccn application autoattendant aa" configuration part here and then we can try to assist you.
Cheers,
David.
09-28-2011 03:04 AM
Hi David,
I just need to change the open greeting/ welcome "new.wav" file with the existing one as follows
1) copy the "new.wav" file to UC500
2) Change existing file i.e "old.wav" with " new.wav"
How can I convert ( .wma to .wav)
Thanx
meraj
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