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Are other UC5xx service contract owners having issues downloading CIPC? I used to be able to do this but when I tried to download the latest version 8.6(2), it shows Additional Entitlement Required.

I thought when you have a valid UC5xx service contract, we are able to download CIPC. I tried to reach out to ent-dl@cisco.com and this was their response -

"Please note that in order to be able to download this software you need to have PFG listed under active software contract: SFTCLNT, UWL-BE, UWL-STD, UWL-PRO, CUWP, UWL-ENT."

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Its not free. It's a separate cost.

Check out this thread

https://supportforums.cisco.com/message/3551949#3551949

View solution in original post

2 REPLIES 2

Its not free. It's a separate cost.

Check out this thread

https://supportforums.cisco.com/message/3551949#3551949

View solution in original post

thanks Marcus for the quick response

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