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Cisco SPA504G Error Loading XML Directory

ARGJ
Level 1
Level 1

Hi, i have multiple directory working on my cisco SPA504G but one of this Directory is not working

i test the XML and all my xml have the same structure.

 

i turn on the debug on the phone and i send to syslog server 

 

Not Working Directory:

                        local0	info		[CMXHTTP] host=192.168.97.248:80; path=/xmldir.php; locale=Accept-Language: en-US  
                        local0	info		[CMXHTTP] Http failed, rc=200, len=10240 
SipXml_eventHandler	local0	info		SIPXML_EV_CMXH_FAILED

Working Directory:

	                local0	info		CMXAPP:HandleUrl:http://198.77.3.253/xmldir.php (null) 0 http 
		        local0	info	        CMXAPP	URL expended to http://198.77.3.253/xmldir.php 
		        local0	info		[CMXHTTP] host=198.77.3.253:80; path=/xmldir.php; locale=Accept-Language: en-US  
		        local0	info		[CMXHTTP] Resp=200(2043)(2043)

The only different in the two directory xml is the size in the first directory i have 200 users in the second directory i have 32 users

1 Reply 1

Dan Lukes
VIP Alumni
VIP Alumni

Cisco docs claim a max of 32 entries. You may got error with more than 32 entries. Also further unpredictable behavior of the phone has been observer because of it (it seems that an internal memory has been overwritten). Don't exceed documented maximum unless you are wishing to live on the edge.