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Beginner

Cisco SPA525G phone ring the phone in my Bluetooth (not speaker)

I am using a Cisco SPA525G phone and it was working perfectly. When I would use Dialectic to dial, it would ring the phone in my ear with my Bluetooth and I would not have to touch the phone, it was amazing.  The phone broke and Nextiva sent me a new one. Now when Dialectic dials, it starts the call on the speaker phone and not my headset.

I am sure it is a problem with the phone, it was so convenient to click on a phone number on a web site my computer and the phone would start ringing in my ear. Now I have to push the headset button on the phone when I hear it start to ring on the speaker phone.

Do you know how I can change the settings to get it back to the original?

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Hall of Fame Master

Wrong forum, try "small business voice - phones". You can move the post using the panel on the right.