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Cisco UC520 CUE VoiceMail Not Booting

Jesse Shumaker
Beginner
Beginner

We came in today to a busy signal when accessing any voicemail. Calls come in and out just fine. when doing a "sh voice call summary" we get these lines. I'm guessing the S_SETUP_FAIL is related to the voicemail going down.

Cisco Unity Express 8.0.2

IOS: 15.0(1)XA3

sh voice call summary

PORT           CODEC     VAD VTSP STATE            VPM STATE

============== ========= === ==================== ======================

0/0/0         -          -  -                     FXSLS_ONHOOK

0/0/1         -          -  -                     FXSLS_ONHOOK

0/0/2         -          -  -                     FXSLS_ONHOOK

0/0/3         -          -  -                     FXSLS_ONHOOK

0/1/0         -          -  -                     FXOLS_ONHOOK

0/1/1         g711ulaw   n  S_SETUP_FAIL          FXOLS_ONHOOK

0/1/2         g711ulaw   n  S_SETUP_FAIL          FXOLS_ONHOOK

0/1/3         g711ulaw   n  S_SETUP_FAIL          FXOLS_ONHOOK

sh ver

Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 15.0(1)XA3                                                                              a, SBTG Special

Small Business Support: http://www.cisco.com/go/smallbizhelp

Copyright (c) 1986-2010 by Cisco Systems, Inc.

Compiled Tue 08-Jun-10 13:40 by SBTG

ROM: System Bootstrap, Version 12.4(11r)XW, RELEASE SOFTWARE (fc1)

Kidane-UC520-Main uptime is 4 weeks, 1 day, 16 minutes

System returned to ROM by power-on

System restarted at 11:21:30 MST Mon Jun 17 2013

System image file is "flash:uc500-advipservicesk9-mz.150-1.XA3a"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco UC520-8U-4FXO-K9 (MPC8358) processor (revision 0x202) with 249856K/12288K                                                                               bytes of memory.

Processor board ID XXXXXXXXXX

MPC8358 CPU Rev: Part Number 0x804A, Revision ID 0x20

14 User Licenses

10 FastEthernet interfaces

2 terminal lines

1 Virtual Private Network (VPN) Module

4 Voice FXO interfaces

4 Voice FXS interfaces

1 Voice MoH interface

1 cisco service engine(s)

128K bytes of non-volatile configuration memory.

125440K bytes of ATA CompactFlash (Read/Write)

Well I logged in to Service module integrated-service-engine and see a continuous cycle of bootups with the following being displayed. Can someone provide some advice on what I should do in order to remedy this and fix the voicemail? Is there a block on the flash thats bad so it can't complete correctly?

thanks for the help

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2013.07.16 11:16:40 =~=~=~=~=~=~=~=~=~=~=~=

boot disk

kern_sz: 1128866

bl_boot_cf_cmd root=/dev/hda1 install_root=ide ro plat=freddo

## Booting image at 04000000 ...

   Image Name:   Linux-2.6.22-cisco-freddo

   Image Type:   PowerPC Linux Kernel Image (gzip compressed)

   Data Size:    1128802 Bytes =  1.1 MB

   Load Address: 00000000

   Entry Point:  00000000

   Verifying Checksum ... OK

   Uncompressing Kernel Image ... OK

Linux version 2.6.22.10-vs2.2.0.5-cisco-freddo (drodrig@fndn-bld-system1) (gcc version 4.2.2) #1 Wed Jun 9 18:44:37 PDT 2010

Zone PFN ranges:

  DMA             0 ->   131072

  Normal     131072 ->   131072

early_node_map[1] active PFN ranges

    0:        0 ->   131072

Built 1 zonelists.  Total pages: 130048

Kernel command line: root=/dev/hda1 install_root=ide ro plat=freddo

Platform: ise

IPIC (128 IRQ sources, 8 External IRQs) at fe000700

PID hash table entries: 2048 (order: 11, 8192 bytes)

Dentry cache hash table entries: 65536 (order: 6, 262144 bytes)

Inode-cache hash table entries: 32768 (order: 5, 131072 bytes)

Memory: 515840k available (1756k kernel code, 516k data, 92k init, 0k highmem)

in atrace_init

log_head: h: 0, t: 22320, l: 0, w: 0, s: 1047488

Using existing trace log

log_head: h: 0, t: 22320, l: 0, w: 0, s: 1047488

Mount-cache hash table entries: 512

NET: Registered protocol family 16

Generic PHY: Registered new driver

SCSI subsystem initialized

NET: Registered protocol family 2

IP route cache hash table entries: 16384 (order: 4, 65536 bytes)

TCP established hash table entries: 65536 (order: 7, 524288 bytes)

TCP bind hash table entries: 65536 (order: 6, 262144 bytes)

TCP: Hash tables configured (established 65536 bind 65536)

TCP reno registered

io scheduler noop registered

io scheduler anticipatory registered

io scheduler deadline registered

io scheduler cfq registered (default)

Cisco ContentEngine Flash Driver Version 0.03

ceflash: Can't register misc device <NULL>

Serial: 8250/16550 driver $Revision: 1.90 $ 4 ports, IRQ sharing disabled

serial8250.0: ttyS0 at MMIO 0xe0004500 (irq = 9) is a 16550A

serial8250.0: ttyS1 at MMIO 0xe0004600 (irq = 10) is a 16550A

RAMDISK driver initialized: 16 RAM disks of 32768K size 1024 blocksize

Gianfar MII Bus: probed

eth0: Gianfar Ethernet Controller Version 1.2, 00:1b:58:e4:ea:7e

eth0: Running with NAPI enabled

eth0: 256/256 RX/TX BD ring size

eth1: Gianfar Ethernet Controller Version 1.2, 00:1b:58:e4:ea:7f

eth1: Running with NAPI enabled

eth1: 256/256 RX/TX BD ring size

Uniform Multi-Platform E-IDE driver Revision: 7.00alpha2

ide: Assuming 50MHz system bus speed for PIO modes; override with idebus=xx

hda: probing with STATUS(0x50) instead of ALTSTATUS(0x0a)

hda: STI Flash 7.4.2, CFA DISK drive

ide0 at 0xe1000000-0xe1000007,0xe100280d on irq 17

hda: max request size: 128KiB

hda: 2001888 sectors (1024 MB), CHS=1986/16/63

hda: cache flushes not supported

hda: hda1 hda2

i2c /dev entries driver

NET: Registered protocol family 26

TCP cubic registered

NET: Registered protocol family 1

NET: Registered protocol family 17

ReiserFS: hda1: found reiserfs format "3.6" with standard journal

ReiserFS: hda1: using ordered data mode

ReiserFS: hda1: journal params: device hda1, size 8192, journal first block 18, max trans len 1024, max batch 900, max commit age 30, max trans age 30

ReiserFS: hda1: checking transaction log (hda1)

ReiserFS: hda1: Using r5 hash to sort names

VFS: Mounted root (reiserfs filesystem) readonly.

Freeing unused kernel memory: 92k init

Cisco init

INIT: version 2.86 booting

mounting proc fs ...

mounting sys fs ...

mounting /dev/shm tmpfs ...

reiser root fs ...

Reiserfs super block in block 16 on 0x0 of format 3.6 with standard journal

Blocks (total/free): 248976/146982 by 4096 bytes

Filesystem is clean

Filesystem seems mounted read-only. Skipping journal replay.

Checking internal tree..finished

FILESYSTEM CLEAN

Remounting the root filesystem read-write...

kernel.sem = 1900 4000 32 100

vm.overcommit_memory = 1

        Welcome to  [1;31mCisco [0;39m Service Engine

Setting the system time from system log

Tue Jun 11 05:15:00 MST 2013

********** rc.aesop ****************

Populating resource values from /etc/freddo_rsrc_file

Populating resource values from /etc/default_rsrc_file

Populating resource values from /etc/products/cue/default_rsrc_file

Populating resource values from /etc/products/cue/freddo_rsrc_file

Processing manifests . . . . . . . . . . . . complete

==> Management interface is eth0

==> Management interface is eth0

Serial Number:

INIT: Entering runlevel: 2

********** rc.post_install ****************

INIT: Switching to runlevel: 4

INIT: Sending processes the TERM signal

STARTED: ntp_startup.sh

STARTED: LDAP_startup.sh

STARTED: SQL_startup.sh

STARTED: dwnldr_startup.sh

STARTED: HTTP_startup.sh

STARTED: probe

STARTED: superthread_startup.sh

STARTED: /usr/wfavvid/run-wfengine.sh

STARTED: /usr/bin/launch_ums.sh

Buffer I/O error on device hda1, logical block 69478

hda: no DRQ after issuing MULTWRITE

hda: drive not ready for command

Buffer I/O error on device hda1, logical block 3947

Buffer I/O error on device hda1, logical block 3948

Buffer I/O error on device hda1, logical block 3949

Buffer I/O error on device hda1, logical block 3950

Buffer I/O error on device hda1, logical block 3951

Buffer I/O error on device hda1, logical block 3952

Buffer I/O error on device hda1, logical block 3953

Buffer I/O error on device hda1, logical block 3954

Buffer I/O error on device hda1, logical block 3955

REISERFS: abort (device hda1): Journal write error in flush_commit_list

REISERFS: Aborting journal for filesystem on hda1

Jun 11 05:17:55 localhost kernel: REISERFS: abort (device hda1): Journal write error in flush_commit_list

Jun 11 05:17:55 localhost kernel: REISERFS: Aborting journal for filesystem on hda1

Waiting 1 ...Buffer I/O error on device hda1, logical block 69457

Waiting 5 ...MONITOR EXITING...

SAVE TRACE BUFFER

/bin/startup.sh: line 255: /usr/bin/atr_buf_save: Input/output error

Jun 11 05:18:02 localhost err_handler:   CRASH appsServices startup startup.sh System has crashed. The trace buffer information is stored in the file "atrace_save.log". You can upload the file using "copy log" command

Waiting 12 ...Buffer I/O error on device hda1, logical block 32770

Buffer I/O error on device hda1, logical block 33320

INIT: Sending processes the TERM signal

INIT: cannot execute "/etc/rc.d/rc.reboot"

INIT: no more processes left in this runlevel

Buffer I/O error on device hda1, logical block 164720

Buffer I/O error on device hda1, logical block 164720

Buffer I/O error on device hda1, logical block 164720

Buffer I/O error on device hda1, logical block 164720

Buffer I/O error on device hda1, logical block 164720

Buffer I/O error on device hda1, logical block 164720

Buffer I/O error on device hda1, logical block 164720

Buffer I/O error on device hda1, logical block 164720

Buffer I/O error on device hda1, logical block 164720

Buffer I/O error on device hda1, logical block 164720

Buffer I/O error on device hda1, logical block 164720

8 Replies 8

paolo bevilacqua
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

You need to update IOS.

For CUE VM, you will need a new CF card, and re-install software as well.

Can I use any compact flash card for this? can I get something like this?

http://www.amazon.com/Sandisk-512MB-Compact-Flash-SDCFJ-512/dp/B001LGAKTS/ref=pd_sim_e_3

I guess the other big questions are: is there a guide for doing the re-install of CUE and CME after a bad compact flash card occurs?

Any good brand will work.

Read the CUE documentation for fresh installation using "installer image".

Hi Paolo,

My CUE CF card was broken, I bought new and want to install CUE software on it

But it seems that CUE CF card was format with reiserfs filesystem and have 02 partitions

CUE Bootloader does not have format tool and unable to mount the CF card with FAT16 format

Please advise how to format CUE CF Card

Thank you

Tom

Tom,

Are you sure the CUE CF that came with the unit was broken? I ended up fixing mine after doing a boot helper fresh load. I had no backup so this was my only option to restore CUE. You sound like you are another step back, because the flash is brand new. I still was able to bootup IOS and the startup-config loaded. The flash didn't need to be replaced.

Did you make sure the flash you got was cisco certified. there's only certain ones that work. I never had to go down that path. I did the boot helper load and this fixed my flash io block issues you see above.

So if your old flash is gone try this to get it to a working state where the ios is bootable and your startup-config is also loading, than perform the CUE installation

The ideal method to format the flash is by using the "format flash:"  command from inside the UC500 Command Line Interface (CLI). In your  case, since the UC500 won't even boot, your best option is to:

1)  Format it using FAT in Windows, and move the IOS image plus the default  configuration to the flash.You can get the latest 7.0.3 ZIP bundle  from:

https://supportforums.cisco.com/docs/DOC-9829

IOS is a ".bin" file and default config a ".cfg" that will depend on your UC500 model. They are easily identifiable.

2) Re-insert the flash in the UC500 and reboot.

3)  Once you get the system up and running with the IOS image, do a "copy  flash:UC500XXXX.cfg startup-config" via the console (use HyperTeminal  9600, 8, N, 1 username/password = cisco/cisco. Enter enable mode by  typing "enable" before doing the copy command)

4) Reboot the UC500 one more time.

5) perform CUE boot helper installation

     http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unity-express/69303-cue-install-upgrade-guide.html#t9

Hi Jesse,

My UC520 is still running, but CUE module is not working because of CF card.

I bought the Kinston CF card 4G, and if I use to replace CF Card 128M of UC520, the UC520 is booting OK with fat16 format

But putting it in CUE CF slot, the CUE couldn't mount the file system, and as I investigated the CF Card for CUE seem to be formated with different type (reiserfs linux file system)

so CUE boot helper installation could not help, the still error mounting file system under boot, and with boot helper the CUE seems able to connect to TFTP server but could not write to CF card

I have tried the things you said but without success.

So Cisco support should have special tool to format CUE CF card, and I need help regarding it

Thanks

Tom

That tool you speak of might not exist. The formatting of the device occurs during the install. so after you setup the tftp sever with the configuration files from the guide I listed above what happens after this part?

The Ethernet interface is internal. Enter cue-installer.2.0.1 for the default helper image. Ensure that the default boot is always disk, the default boot loader is always primary, and the Ethernet interface is always set to internal.

    ServicesEngine boot-loader>config

    IP Address [14.80.227.141] >14.80.227.141

    Subnet mask [255.255.255.0] >255.255.255.0

    TFTP server [14.80.227.128] >14.80.227.128

    Gateway [14.80.227.140] >14.80.227.140

    Default Helper-file [cue-installer.2.0.1] >cue-installer.2.0.1

    Ethernet interface [internal] >internal

    Default Boot [disk] >disk

    Default bootloader [primary|secondary] [primary] >primary

    Updating flash with bootloader configuration

The system writes the information onto the Flash, and the ServicesEngine boot loader> prompt appears again.

Another Links you might find helpful

http://packetlife.net/blog/2009/nov/2/generic-compact-flash-cards-and-cisco/

http://www.acumen-corp.com/Blog/tabid/298/entryid/28/UC500-UC520-UC540-UC560-Voicemail-CUE-non-functional-and-inaccessible-Service-Module-is-trying-to-recover-from-reset-shutdown-error-failed.aspx

Hi Jesse,

I have tried all thing you said and look at the links given by you but the problem is not solved.

The CUE Linux boot can recognized both card (1G and 4G) but unable to mount the files sytem

For the old broken Cisco CF card 1G, the CUE can see there were 02 particle, but in could not write and read because of CF card was failured

Here is log file

Cisco ServiceEngine Bootloader Version: 1.0.3

(Jul  6 2007 - 10:15:37) MPC83XX

Resetting devices ....Done.

mac address for internal ethernet 00:1b:8f:ac:15:fe

Please enter '***' to change boot configuration: ***

ServicesEngine Bootloader Version : 1.0.3

ServicesEngine boot-loader> >

Unknown command '>' - try 'help'

ServicesEngine boot-loader> boot disk

kern_sz: 1128866

bl_boot_cf_cmd root=/dev/hda1 install_root=ide ro plat=freddo

## Booting image at 04000000 ...

   Image Name:   Linux-2.6.22-cisco-freddo

   Image Type:   PowerPC Linux Kernel Image (gzip compressed)

   Data Size:    1128802 Bytes =  1.1 MB

   Load Address: 00000000

   Entry Point:  00000000

   Verifying Checksum ... OK

   Uncompressing Kernel Image ... OK

Linux version 2.6.22.10-vs2.2.0.5-cisco-freddo (drodrig@fndn-bld-system1) (gcc v

ersion 4.2.2) #1 Wed Jun 9 18:44:37 PDT 2010

Zone PFN ranges:

  DMA             0 ->   131072

  Normal     131072 ->   131072

early_node_map[1] active PFN ranges

    0:        0 ->   131072

Built 1 zonelists.  Total pages: 130048

Kernel command line: root=/dev/hda1 install_root=ide ro plat=freddo

Platform: ise

IPIC (128 IRQ sources, 8 External IRQs) at fe000700

PID hash table entries: 2048 (order: 11, 8192 bytes)

Dentry cache hash table entries: 65536 (order: 6, 262144 bytes)

Inode-cache hash table entries: 32768 (order: 5, 131072 bytes)

Memory: 515840k available (1756k kernel code, 516k data, 92k init, 0k highmem)

in atrace_init

log_head: h: 0, t: 0, l: 0, w: 0, s: 1047488

Using existing trace log

log_head: h: 0, t: 0, l: 0, w: 0, s: 1047488

Mount-cache hash table entries: 512

NET: Registered protocol family 16

Generic PHY: Registered new driver

SCSI subsystem initialized

NET: Registered protocol family 2

IP route cache hash table entries: 16384 (order: 4, 65536 bytes)

TCP established hash table entries: 65536 (order: 7, 524288 bytes)

TCP bind hash table entries: 65536 (order: 6, 262144 bytes)

TCP: Hash tables configured (established 65536 bind 65536)

TCP reno registered

io scheduler noop registered

io scheduler anticipatory registered

io scheduler deadline registered

io scheduler cfq registered (default)

Cisco ContentEngine Flash Driver Version 0.03

ceflash: Can't register misc device

Serial: 8250/16550 driver $Revision: 1.90 $ 4 ports, IRQ sharing disabled

serial8250.0: ttyS0 at MMIO 0xe0004500 (irq = 9) is a 16550A

serial8250.0: ttyS1 at MMIO 0xe0004600 (irq = 10) is a 16550A

RAMDISK driver initialized: 16 RAM disks of 32768K size 1024 blocksize

Gianfar MII Bus: probed

eth0: Gianfar Ethernet Controller Version 1.2, 00:1b:8f:ac:15:fe

eth0: Running with NAPI enabled

eth0: 256/256 RX/TX BD ring size

eth1: Gianfar Ethernet Controller Version 1.2, 00:1b:8f:ac:15:ff

eth1: Running with NAPI enabled

eth1: 256/256 RX/TX BD ring size

Uniform Multi-Platform E-IDE driver Revision: 7.00alpha2

ide: Assuming 50MHz system bus speed for PIO modes; override with idebus=xx

hda: probing with STATUS(0x50) instead of ALTSTATUS(0x0a)

hda: STI Flash 7.4.2, CFA DISK drive

ide0 at 0xe1000000-0xe1000007,0xe100280d on irq 17

hda: max request size: 128KiB

hda: 2001888 sectors (1024 MB), CHS=1986/16/63

hda: cache flushes not supported

hda: hda1 hda2

i2c /dev entries driver

NET: Registered protocol family 26

TCP cubic registered

NET: Registered protocol family 1

NET: Registered protocol family 17

ReiserFS: hda1: found reiserfs format "3.6" with standard journal

ReiserFS: hda1: using ordered data mode

ReiserFS: hda1: journal params: device hda1, size 8192, journal first block 18,

max trans len 1024, max batch 900, max commit age 30, max trans age 30

ReiserFS: hda1: checking transaction log (hda1)

hda: status error: status=0x51 { DriveReady SeekComplete Error }

hda: status error: error=0x05 { DriveStatusError AddrMarkNotFound }, CHS=1050/4/

5, sector=1058656

ide: failed opcode was: unknown

hda: no DRQ after issuing MULTWRITE

hda: status error: status=0x51 { DriveReady SeekComplete Error }

hda: status error: error=0x05 { DriveStatusError AddrMarkNotFound }, CHS=1050/4/

5, sector=1058656

ide: failed opcode was: unknown

hda: no DRQ after issuing MULTWRITE

hda: status error: status=0x51 { DriveReady SeekComplete Error }

hda: status error: error=0x05 { DriveStatusError AddrMarkNotFound }, CHS=1050/4/

5, sector=1058656

ide: failed opcode was: unknown

hda: no DRQ after issuing MULTWRITE

hda: status error: status=0x51 { DriveReady SeekComplete Error }

hda: status error: error=0x05 { DriveStatusError AddrMarkNotFound }, CHS=1050/4/

5, sector=1058656

ide: failed opcode was: unknown

hda: no DRQ after issuing MULTWRITE

ide0: reset: master: controlling MPU error

hda: status error: status=0x51 { DriveReady SeekComplete Error }

hda: status error: error=0x05 { DriveStatusError AddrMarkNotFound }, CHS=1050/4/

5, sector=1058656

ide: failed opcode was: unknown

hda: no DRQ after issuing MULTWRITE

hda: status error: status=0x51 { DriveReady SeekComplete Error }

hda: status error: error=0x05 { DriveStatusError AddrMarkNotFound }, CHS=1050/4/

5, sector=1058656

ide: failed opcode was: unknown

hda: no DRQ after issuing MULTWRITE

hda: status error: status=0x51 { DriveReady SeekComplete Error }

hda: status error: error=0x05 { DriveStatusError AddrMarkNotFound }, CHS=1050/4/

5, sector=1058656

ide: failed opcode was: unknown

hda: no DRQ after issuing MULTWRITE

hda: status error: status=0x51 { DriveReady SeekComplete Error }

hda: status error: error=0x05 { DriveStatusError AddrMarkNotFound }, CHS=1050/4/

5, sector=1058656

ide: failed opcode was: unknown

hda: no DRQ after issuing MULTWRITE

ide0: reset: master: controlling MPU error

end_request: I/O error, dev hda, sector 1058656

Buffer I/O error on device hda1, logical block 131072

lost page write due to I/O error on hda1

end_request: I/O error, dev hda, sector 1060680

Buffer I/O error on device hda1, logical block 131325

lost page write due to I/O error on hda1

end_request: I/O error, dev hda, sector 10208

Buffer I/O error on device hda1, logical block 16

lost page write due to I/O error on hda1

end_request: I/O error, dev hda, sector 1064232

Buffer I/O error on device hda1, logical block 131769

lost page write due to I/O error on hda1

ReiserFS: hda1: warning: journal-1226: REPLAY FAILURE, fsck required! buffer wri

te failed

ReiserFS: hda1: warning: Replay Failure, unable to mount

List of all partitions:

0300    1000944 hda driver: ide-disk

  0301     995904 hda1

  0302       5008 hda2

No filesystem could mount root, tried:  reiserfs

Kernel panic - not syncing: VFS: Unable to mount root fs on unknown-block(3,1)

Rebooting in 180 seconds..

ServicesEngine boot-loader> boot helper

bl_boot_helper_cmd tftpboot 0x4000000 cue-installer.uc500.8.6.5

Using internal device

TFTP from server 192.168.10.201; our IP address is 10.1.10.1; sending through ga

teway 10.1.10.2

Filename 'cue-installer.uc500.8.6.5'.

Load address: 0x4000000

Loading: T T T T T T T T T T

Retry count exceeded; starting again

Usage:

boot

boot helper        - boot helper using TFTP

boot disk          - boot image using compact or usb flash as root filesystem

ServicesEngine boot-loader>

For the new CF Card 4G, the CUE Linux recognized it is 4G card, but could not find the ReiserFS file system to mount root

Log file:

ServicesEngine Bootloader Version : 1.0.3

kern_sz: 1128866

bl_boot_cf_cmd root=/dev/hda1 install_root=ide ro plat=freddo

## Booting image at 04000000 ...

   Image Name:   Linux-2.6.22-cisco-freddo

   Image Type:   PowerPC Linux Kernel Image (gzip compressed)

   Data Size:    1128802 Bytes =  1.1 MB

   Load Address: 00000000

   Entry Point:  00000000

   Verifying Checksum ... OK

   Uncompressing Kernel Image ...

000594: Mar  3 04:15:24.226: %SYS-3-TIMERNEG: Cannot start timer (0x863E3CA8) wi

th negative offset (-5054264). -Process= "TTY Background", ipl= 0, pid= 41,  -Tr

aceback= 0x82A9ACDCz 0x82A99B60z 0x813A6B4Cz 0x813A6080z 0x813A7BD8z 0x813A8460z

0x813A87B0z 0x802BE3B0z 0x802C1050zOK

Linux version 2.6.22.10-vs2.2.0.5-cisco-freddo (drodrig@fndn-bld-system1) (gcc v

ersion 4.2.2) #1 Wed Jun 9 18:44:37 PDT 2010

Zone PFN ranges:

  DMA             0 ->   131072

  Normal     131072 ->   131072

early_node_map[1] active PFN ranges

    0:        0 ->   131072

Built 1 zonelists.  Total pages: 130048

Kernel command line: root=/dev/hda1 install_root=ide ro plat=freddo

Platform: ise

IPIC (128 IRQ sources, 8 External IRQs) at fe000700

PID hash table entries: 2048 (order: 11, 8192 bytes)

Dentry cache hash table entries: 65536 (order: 6, 262144 bytes)

Inode-cache hash table entries: 32768 (order: 5, 131072 bytes)

Memory: 515840k available (1756k kernel code, 516k data, 92k init, 0k highmem)

in atrace_init

log_head: h: 0, t: 0, l: 0, w: 0, s: 1047488

Using existing trace log

log_head: h: 0, t: 0, l: 0, w: 0, s: 1047488

Mount-cache hash table entries: 512

NET: Registered protocol family 16

Generic PHY: Registered new driver

SCSI subsystem initialized

NET: Registered protocol family 2

IP route cache hash table entries: 16384 (order: 4, 65536 bytes)

TCP established hash table entries: 65536 (order: 7, 524288 bytes)

TCP bind hash table entries: 65536 (order: 6, 262144 bytes)

TCP: Hash tables configured (established 65536 bind 65536)

TCP reno registered

io scheduler noop registered

io scheduler anticipatory registered

io scheduler deadline registered

io scheduler cfq registered (default)

Cisco ContentEngine Flash Driver Version 0.03

ceflash: Can't register misc device

Serial: 8250/16550 driver $Revision: 1.90 $ 4 ports, IRQ sharing disabled

serial8250.0: ttyS0 at MMIO 0xe0004500 (irq = 9) is a 16550A

serial8250.0: ttyS1 at MMIO 0xe0004600 (irq = 10) is a 16550A

RAMDISK driver initialized: 16 RAM disks of 32768K size 1024 blocksize

Gianfar MII Bus: probed

eth0: Gianfar Ethernet Controller Version 1.2, 00:1b:8f:ac:15:fe

eth0: Running with NAPI enabled

eth0: 256/256 RX/TX BD ring size

eth1: Gianfar Ethernet Controller Version 1.2, 00:1b:8f:ac:15:ff

eth1: Running with NAPI enabled

eth1: 256/256 RX/TX BD ring size

Uniform Multi-Platform E-IDE driver Revision: 7.00alpha2

ide: Assuming 50MHz system bus speed for PIO modes; override with idebus=xx

hda: probing with STATUS(0x50) instead of ALTSTATUS(0xaa)

hda: , CFA DISK drive

ide0 at 0xe1000000-0xe1000007,0xe100280d on irq 17

hda: max request size: 128KiB

hda: 7847280 sectors (4017 MB) w/1KiB Cache, CHS=7785/16/63

hda:hda: set_multmode: status=0x51 { DriveReady SeekComplete Error }

hda: set_multmode: error=0x04 { DriveStatusError }

ide: failed opcode was: unknown

hda1

i2c /dev entries driver

NET: Registered protocol family 26

TCP cubic registered

NET: Registered protocol family 1

NET: Registered protocol family 17

List of all partitions:

0300    3923640 hda driver: ide-disk

  0301    3923104 hda1

No filesystem could mount root, tried:  reiserfs

Kernel panic - not syncing: VFS: Unable to mount root fs on unknown-block(3,1)

Rebooting in 180 seconds..

When I tried boot helper with TFTP, the TFPT can receive the request from UC and send the data but didn't receive an acknowledge data so it failed to transfer file to CUE

Log from TFTP Server

Connection received from 10.1.10.1 on port 2920

Read request for file . Mode octet

OACK:

TIMEOUT while waiting for Ack block 0. file

So I wonder if it need to have CF Card from Cisco with its special format (file system type and partitions)?!

Thank for your help

Tuan

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