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Beginner

Configuration Assistant and phone discovery

Hello,

I have connected to a UC500 using the Cisco CA, and expect to see a set of Cisco small business phones (SPA504G sets), however I am not seeing the phones. The phones are routable, I can ping them from the workstation from which I'm connected with the CA.

I have another site where I'm not able to replicate this; I point the CA at the UC500 there and I see all phones in the topology layout.

What is required to ensure phones are discovered by CA?

Thanks,

  Paul

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