Here is my config:
voice register global
source-address 10.1.1.1 port 5060
create profile sync 0633491516314555
voice register pool 3
registration-timer max 720 min 660
id mac ****.****.****
number 1 dn 3
dtmf-relay rtp-nte sip-kpml
username itest password 1234
When I try to connect using my device ID, I get "unable to verify account" on the iPhone...
024812: Jun 28 15:28:24.404: TFTP: Looking for CTLFile.tlv
024813: Jun 28 15:28:24.428: TFTP: Looking for SEP************.cnf.xml
024814: Jun 28 15:28:24.432: TFTP: Opened flash:/SEP************.cnf.xml, fd 0,
size 0 for process 377
024815: Jun 28 15:28:24.444: TFTP: Finished flash:/SEP************.cnf.xml, time
00:00:00 for process 377
024816: Jun 28 15:28:24.512: TFTP: Looking for CUPC/AppDialRules.xml
anyone have any idea to solve my problem?
Thanks in advance.
When you put in the SEP MAC address is this where you get the error?
Under your voice register pool you should also have a codec: codec g711ulaw
When this is in go under voice regsiter global and type
and try again
when I enter the information into jabber, the error appears when I want to register.
I tested with the codec G711ulaw but that does not change ...
I tried to delete the profile and recreate it with the commands:
no create profile
but does not solve the problem...
when I run the debug tftp I see that the connection is made but nothing more and the file SEP********. xml is empty ...
Is this normal?
No not normal.
Verify the MAC address is correct in CCA. I would delete the iphone in CCA, and re-add it. If it still doesn't work I would save the configuration and reboot the UC. If that still doesn't work I would suggest opening a case with support.
Not sure why it's doing this for you and it worked fine on my iphone and ipad first try.