10-09-2012 01:25 AM - edited 03-21-2019 06:24 AM
Hi all,
Is possible to use a country pack for version 8.6.3 in a BE3000 8.6.4?
Where can I download the DVD for 8.6.3?
Thanks in advance.
10-09-2012 04:28 AM
David:
8.6.4 version of country pack is available. You should use that with 8.6.4 build.
For 8.6.3 upgrade image, pl use this link:
Thanks
10-09-2012 08:49 AM
Thank you Sanjay.
And, Is possible downgrade from 8.6.4 to 8.6.3?
Can I set upgrade image as bootable DVD?
I need the downgrade because I am using a beta country pack that is only for version 8.6.3
Thanks.
10-09-2012 09:57 AM
It is not possible to downgrade. If you upgraded to release 8.6.4, the previous build, ie 8.6.3 will be in inactive partition. You should be able to switch to it using Maintenance -> Restart/Shutdown -> Switch versions menu.
Sanjay
10-10-2012 04:59 AM
I have a system that come with release 8.6.4 by default, I am not able to switch version from menu.
So, Is impossible to install release 8.6.3 in a BE3000 that comes with release 8.6.4?
And, If I try to reimage the system with original DVD 8.6.3?
I need to use 8.6.3 because I have a country pack for 8.6.3 and there aren't another one for 8.6.4
If not, my final solution will be return back to cisco my system and I think that is a pity because is a site with 200 phones...
Regards.
10-10-2012 06:07 AM
Which country is this system in? There shoule be a 8.6.4 version of CP available.
Thanks
10-10-2012 07:44 AM
In Spain, I know that Spain is a non supported country but I have a Beta country pack for Spain, but, is for build 8.6.3.
So, I would like to install version 8.6.3 in my actual system but I don't know if it's possible or not.
10-10-2012 08:27 AM
For 8.6.3 install, u need to reimage the system using the 8.6.3 reimage DVD. Since you got a 8.6.4 system, it would have come with a 8.6.4 bootable DVD. Bootable images are not posted on CCO.
Thanks
10-10-2012 08:45 AM
Thank you Sanjay, your answer give me some hope.
Did you if are there any way to obtain a Bootable image from Cisco? Maybe via TAC?
Regards.
10-11-2012 01:19 AM
Hi David
Is this required for a lab system, where you plan to test out the beta version of CP, or is it for an end customer deployment?
Thanks
10-11-2012 01:30 AM
Is for end customer deployment.
Is the last time that we buy a BE3000 in Spain until it is supported, but for this case I need a solution. The project is under Cisco Capital and the costumer started to pay on september.
10-11-2012 02:03 AM
Since you mentioned that it is a beta version of country pack, have we done any validation testing to make sure that the CP will work for the customer deployment?
Thanks
10-11-2012 02:41 AM
There are another 3 partners in Spain that are working with this beta.
However, before customer deployment, I will test in my lab with the final config.
10-11-2012 08:54 AM
You can download the "Bootable 8.6.3 build" from the following location
https://upload.cisco.com/cgi-bin/swc/fileexg/main.cgi?CONTYPES=BE3K
You need to download and burn it on a DVD and then u can use it for reimage.
Thanks
10-11-2012 09:11 AM
Thank you Sanjay,
I'm downloading it.
I'll return for feedback.
regards.
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