cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Please be advised, the GuideMe Wizard is no longer available on the Small Business Support Community. For search capability please use the community search field to find content related to Cisco Small Business documents, videos, and discussions.
339
Views
10
Helpful
3
Replies
Highlighted
Beginner

CP-8831 won't register on UC320W

I recently bought a CP-8831 IP conference phone to add to our office that is running a UC320W IP phone system. When I connect the new phone to the system the lcd display just reads "phone not registered" and does not come up on the web gui. I was told this phone was compatible with our system. The UC320W is running the most recent firmware. Is there something else that needs to be updated for this phone to be recognized?

 

Thanks,

Aaron

Everyone's tags (4)
3 REPLIES 3
Beginner

I'm afraid you were informed

I'm afraid you were informed incorrectly - only SPA series phones (and not even all of them..) are supported.

 

Steve

Beginner

Thanks for the reply Steve.

Thanks for the reply Steve. That is unfortunate that this phone will not work with our system. Is there a conference phone that is compatible with our UC320 system?

Beginner

It'd have to be something on

It'd have to be something on one of the analogue ports sadly. Cisco never provided an IP conference phone for the UC320 :(