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greenturtlesteak
Participant

CUE 8.0.2 Stored Name

Just upgraded my UC520 to the latest sw pack and when I get message notifications the stored name comes up as "pending".  Prior to the upgrade all external messaged said unknown caller.

How can this be fixed to show the calling party's name?

17 REPLIES 17

So TAC just got to the bottom of this particular problem and looks like I am hitting two different bugs. The first, as Anthony mentioned earlier, was one of them.

The second one was:

CSCsi06623

Calling party name is not obtained when it comes in ISDN Facility message

My question for the community. Is there a specific change I can request to my carrier to have the calling name not sent in the facility message?
Thanks,
Cole

There's actually another defect I had in mine, but it also isn't fixed yet-

CSCsd93147    AFW application not buffering the FACILITY

You should be able to pull this up in the Bug Tool Kit.

You can ask your carrier to see if they can send the calling name in the initial ISDN SETUP instead of the following FACILITY message.

-Anthony