08-20-2010 08:08 AM - edited 03-21-2019 02:54 AM
Just upgraded my UC520 to the latest sw pack and when I get message notifications the stored name comes up as "pending". Prior to the upgrade all external messaged said unknown caller.
How can this be fixed to show the calling party's name?
09-13-2010 01:50 PM
So TAC just got to the bottom of this particular problem and looks like I am hitting two different bugs. The first, as Anthony mentioned earlier, was one of them.
The second one was:
CSCsi06623
Calling party name is not obtained when it comes in ISDN Facility message
09-13-2010 02:00 PM
There's actually another defect I had in mine, but it also isn't fixed yet-
CSCsd93147 AFW application not buffering the FACILITY
You should be able to pull this up in the Bug Tool Kit.
You can ask your carrier to see if they can send the calling name in the initial ISDN SETUP instead of the following FACILITY message.
-Anthony
10-02-2014 06:35 AM
Please see here for a workaround:
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