CUE AA - automatic transfer after prompt

[red-logica_2]

Hi all,

I need to configure CUE AA on UC560 so that after the "after business hours" prompt the call in being transferred to a night shift person but automatically without choosing any option. I have the AA script editor and tried few things but don´t work really, how can I do that o is there any ready script with such funcionality? The script has to include the full menu with all the options from 0 to 9, * and #.

Thanks in advance.

[Steven DiStefano]

This is part of the AA_SBCS_V03 script and CCA 3.0.1 AA menu.

Its called no action Transfer and is below the menu options in the GUI.

[remi-reszka]

Thanks for response Steven. Is this script available for CUE configuration via web? If so, where get I get it?

Thanks.

[Steven DiStefano]

Its in the SW Pack for UC5xx.  And should be on your flash:  :-)

SWP:  In a zip file within the main zip called support files.

FLASH:

UC560#cd auto
UC560#cd autoattendant
UC560#dir
Directory of flash:/autoattendant/

  109  -rw-       94503  Jan 27 2011 15:02:00 -05:00  AA_SBCS_v01.aef
  110  -rw-       96166  Jan 27 2011 15:02:00 -05:00  AA_SBCS_v02.aef
  111  -rw-      130488  Jan 27 2011 15:02:02 -05:00  AA_SBCS_v03.aef
  112  -rw-       15891  Jan 27 2011 15:02:02 -05:00  AA_transfer.aef

254029824 bytes total (66924544 bytes free)
UC560#

You should be able to configure it with CUE Editor (http://10.1.10.1) too I suppose.

[remi-reszka]

Thank you very much Steven. I found it. Now I need to expore it and modify if needed.