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Beginner

CUE Historical Reporting download

Hello,

I have a client that would need to get stats regarding the received calls he gets.

I saw that there is a Historical Reporting client available, but seems like I need a contract to be able to download it.

Can someone tell me what kind of contract the client would need to have access to the files?

Right now, the client has a UC560-T1E1-K9 and his units is covered by a

CON-SBS4-SVC1 contrat but I don't see any other type of contract that would give access to downloads, from what I see on the Service-Finder website.

So how are we supposed to get access to files like :

CUCEHistoricalReportsInstall-8.6.6.exe or CUCEHistoricalReportsInstall-8.0.5.exe

Or maybe you'd suggest another way to record the call history?

Thank you!!!

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