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Beginner

Dead air in Voicemail Messages on UC540

Hello,

I have a UC540. I have received reports from users that on occassion messages that are being email out contain no audio.

I don't know where to being diagnosing this. I can see voicemail messages being dispatched through our mail server.

Allan

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Hall of Fame Master

Dead air in Voicemail Messages on UC540

Start asking, if the corresponding message on VM system, has audio or not.

In any case, a good practice is, update software, then check again.