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Highlighted
Beginner

dial plan for toll free number 800

Hello,

Anybody know's how to configure the dial plan for calling toll free number "800"

thanks,

Angelo

Everyone's tags (2)
12 REPLIES 12
Highlighted
Rising star

dial plan for toll free number 800

Hi Angelo,

Which country are you talking about?

Also are you using CCA to configure the system??

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *
Highlighted
Beginner

dial plan for toll free number 800

Hi David,

Singapore Dial Plan

yes im using CCA to configure

I need to call USA toll free number starting 800

Regards,

Angelo

Highlighted
Rising star

Re: dial plan for toll free number 800

Hi Angelo,

That's not a CCA issue

Basically you will have an international dial-peer, this will cover all

destinations irrespective of the type of call tolled or toll free.

I would say with almost 100% certainty that your problem is Telco related.

Can you tell us who you are connected with and how? Is it Singtel, StarHub

or anyone of the many SIP based ITSP's??

More info can assist us in helping you get to the bottom of it....

Cheers,

David Trad

"Sent from my Acer Iconia A500"

On May 30, 2012 9:33 PM, "castro.angelo" <

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *
Highlighted
Beginner

dial plan for toll free number 800

Hi David,

Were using singtel line.

I try to configure on the dial plan the 800 toll free number and i notice

that i can call if i remove the mobile phone number starting with 8,

but i cannot call the mobile phone starting with 8.

here in singapore the mobile phone are starting with 8 & 9.

Regards,

Angelo

Highlighted
Beginner

dial plan for toll free number 800

were using ISDN 10 line

Highlighted
Rising star

Re: dial plan for toll free number 800

Hi Angelo,

What is the actual dial string you dialling?

Is it "access code - international code - international prefix - full

national number" ?

For instance 0-001-1-800600700500 ?

Cheers,

David Trad

"Sent from my Acer Iconia A500"

On May 30, 2012 9:52 PM, "castro.angelo" <

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *
Highlighted
Beginner

dial plan for toll free number 800

Hi David,

Press Line then

just dial the toll free number

800-101-2597

I try the 1-800-8486933

can call but when dial the

800-101-2597

cannot

Regards,

Angelo

Highlighted
Rising star

Re: dial plan for toll free number 800

Hi Angelo,

You need to dial the 1 because it is an international call and number, if

you don't Singtel won't know which country you are calling, this is normal

and is the same for everyone around the globe.

Cheers,

David Trad

"Sent from my Acer Iconia A500"

On May 30, 2012 10:03 PM, "castro.angelo" <

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *
Highlighted
Beginner

dial plan for toll free number 800

Hi David,

I try dial 1 first but i goes to other toll free numbers.

example 800-101-2597 is the correct number but if i add

1-800-101-2597 is different already.

Regards,

Angelo

Highlighted
Rising star

Re: dial plan for toll free number 800

Hi Angelo,

Try dialling the following: 001- 1-800-101-2597

Cheers,

David Trad

"Sent from my Acer Iconia A500"

On May 30, 2012 10:19 PM, "castro.angelo" <

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *
Highlighted
Beginner

dial plan for toll free number 800

Hi David,

Its say the number you dial is not valid.

Regards,

Angelo

Highlighted
Rising star

Re: dial plan for toll free number 800

Can you please do a "debug idsn q931" and post the results please, and if

possible post your configuration with all usernames and passwords removed.

Cheers,

David Trad

"Sent from my Acer Iconia A500"

On May 30, 2012 10:31 PM, "castro.angelo" <

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *