Difference between hunt group and shared extensions?

[basiluk11]

Can someone summarise the differences / pros and cons for me.  Cannot find a clear comparison within the documentation?

[wenyang]

Hi Jon,

Shared Extensions and Hunt Groups are similar but have unique features. With a Shared Extension, a call rings all users simultaneously, and all members can monitor and manage the calls through a line button on the phone. With a hunt group, you can enable simultaneous or sequential call routing, but it does not allow members to monitor and manage calls.

Hope it helps.

Best regards,

Wendy

[basiluk11]

Most helpful, thanks.