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Beginner

Easiest Way to Replace a Phone?

I have a 7961 with an expansion module where the screen died on a UC500 system.

I have a replacement phone that I have attached the expansion module and plugged in but of course it needs the configuration assigned to the mac address of the old phone. What is the easiest way to do this?

Can I do it in CCA 3.1? I am guessing not as I configured the first phone using the CLI.

Thanks,              

1 ACCEPTED SOLUTION

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I do this quite a bit....

1. Unplug the old phone.

2. conf t

3. ephone <#>

4. reset

5. mac-address

6. ephone-template <#>

7. Plug in new phone

Sometimes you may have to "reset" multiple times for the "mac-address" command to go through. Do NOT plug in the new phone until after this is completed.

View solution in original post

3 REPLIES 3
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Beginner

I am in the cli and I just want to assign the mac-address of the new phone to the old ephone but it wont let me becasue it has already assigned another ephone to that mac address

is there a remove ephone command of some sort?

Highlighted

I do this quite a bit....

1. Unplug the old phone.

2. conf t

3. ephone <#>

4. reset

5. mac-address

6. ephone-template <#>

7. Plug in new phone

Sometimes you may have to "reset" multiple times for the "mac-address" command to go through. Do NOT plug in the new phone until after this is completed.

View solution in original post

Highlighted

Thanks Daniel.

Unfortunately I had already plugging in the new phone.

I changed the user name in the on the existing ephone and configured the new ephone like the old one.

I will try the reset command to purge the old ephone. I will follow this procedure next time.

Thanks.