Hello I'm trying to setup email message notification ,however it isn't working
My uc560 is on cme version 8 and cue version 7.1.3
i can ping my exchange server from the cue module, the exchange admin has smtp relay enabled on it
e-mail message notification isn't working indeed
i have the traces on and this is what i get
3571 07/23 16:45:06.793 ACCN STGN 0 Task: 17000000181GetListMember: output string:outcall
6589 07/23 16:45:06.859 VMSS mnot 0 MessageNotification: Enter insertIntoMsgNotifQueue(): msg recipient: millerknotif target: millerk
6589 07/23 16:45:06.871 capi smtp 0 SmtpServer: getSysdb(): Attribute: address
2232 07/23 16:45:06.872 capi smtp 0 SmtpSysdbNode: get(): address
6589 07/23 16:45:06.872 VMSS mnot 0 MessageNotification: query: INSERT INTO outcall_email_job VALUES ('milrk', 318, 1279921506859, 43, 0, 'milrk');
6589 07/23 16:45:06.897 VMSS mnot 0 MessageNotification: Notifying sender threads
6589 07/23 16:45:06.897 VMSS mnot 0 MessageNotification: Exit insertIntoMsgNotifQueue(): notifyEmailThread=true, notifyPhoneThread=false
3047 07/23 16:45:06.904 VMSS mnot 0 EmailSender: Processing job: 1
3047 07/23 16:45:06.907 VMSS mnot 0 EmailSender: Got a job: Owner=millerk, Contact=milrk@abs.com, UID=43
3047 07/23 16:45:06.909 VMSS mnot 0 EmailSender: sendEmailNotification: checkSendPreConditions passed
3047 07/23 16:45:06.909 capi smtp 0 SmtpServer: getSysdb(): Attribute: address
2231 07/23 16:45:06.910 capi smtp 0 SmtpSysdbNode: get(): address
3047 07/23 16:45:06.910 capi smtp 0 SmtpServer: getSysdb(): Attribute: port
2227 07/23 16:45:06.910 capi smtp 0 SmtpSysdbNode: get(): port
3047 07/23 16:45:06.910 capi smtp 0 SmtpServer: getSysdb(): Attribute: userid
2221 07/23 16:45:06.911 capi smtp 0 SmtpSysdbNode: get(): userid
3047 07/23 16:45:06.911 capi smtp 0 SmtpServer: getSysdb(): Attribute: password
2232 07/23 16:45:06.911 capi smtp 0 SmtpSysdbNode: get(): password
3047 07/23 16:45:06.911 capi smtp 0 SmtpServer: getSysdb(): Attribute: authRequired
2231 07/23 16:45:06.911 capi smtp 0 SmtpSysdbNode: get(): authRequired
3047 07/23 16:45:06.912 VMSS mnot 0 EmailSender: Begin processing email job, UID=43
3047 07/23 16:45:06.923 VMSS mnot 0 EmailSender: Attachment body part added, UID=43
3047 07/23 16:45:12.007 VMSS mnot 0 EmailSender: Error sending email, UID= 43 :javax.mail.SendFailedException: Sending failed;
nested exception is:
class javax.mail.MessagingException: 530 5.7.1 Client was not authenticated
could you let me know how to fix this ?
thanks
