Email notification using SMTP server from a shared hosting service
I cannot get CCA 3.0 or CUE 3.0 to accept a user name for an SMTP server that has a domain at the end of the name. This is supposed to be a small business product. Most small businesses do not have the their own mail servers they use a hosted service which is almost allways shared hence the user names with firstname.lastname@example.org . Is there any way to get around this limitation that has no prupose?
I have hit this problem before in the past, however I just turn of SMTP authentication as you only need authentication for POP, with most shared hosting companies you never really see SMTP authentication required these days.
Is this an option for you?
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An SMTP username/password is not a CUE requirement, its an option CUE has. If you do not need it on the other end, leave it blank on CUE.
If you can ping your SMTP server, and you have the feature enabled, it is not working because they need to accept/relay messages from your IP address. If a username/password is required, it would be enabled on the email server side.
I dont have an answer for the domain in the username, i have set this up hundreds of times with out ever needing a username.
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