Please be advised, the GuideMe Wizard is no longer available on the Small Business Support Community. For search capability please use the community search field to find content related to Cisco Small Business documents, videos, and discussions.
Employees calling their voicemail extension during closed business hours...
We recently had to restore our UC from an old backup and it caused a lot of minor configuration problems.
So our staff used to be able to call during closed business hours, and in between listening to the Auto Attendant's CLOSED prompt, they would dial * which would prompt the caller to "Enter your ID and then press pound." At this point, the caller would enter their extension number and be able to listen to their voicemails after entering their voicemail password. Now, when staff call the auto attendant during closed hours, they dial * and it just repeats the same CLOSED prompt over and over again repeatedly after pressing *.
I seemed to have lost this old configuration and cannot put this back at auto attendant settings in CCA. Am I missing something? Any help would be much appreciated. Thanks!
A consumer router may support a virtual private network (VPN) connection, but that's a far cry from the network and security capabilities that a business-class router can provide. All it takes is some IT talent and know-how to set one up. You're hear...
Cisco RV340 Series Secure Router
Security License Features and Performance
Today, secure networking is imperative for every business, even the smallest one. The RV340 series security routers provides business users with advanced connectivity and...
Recorded Live at SpiceWorld 2018!With the increasing complexity of technology lengthy configurations, dealing with multiple vendors, constant updates and maintenance –it can feel like you are navigating an unruly IT jungle. Join Cisco's Amy Blanchard as s...