I have a few employees who need to call into vendors who require many key strokes to get to the department we call every day. For example these employees need to dial "1-800-555-1212" then after a 5 second pause "3" then after a little pause "44358679" then after another little pause "0". In the old days this would be "18005551212,,,,,3,,,44358679,,,0". I don't know how to enter pause characters into the speed dials in the configuration utility. I've looked everywhere!