ephone cannot registered

[yong khang NG]

Hi forumers'

i connect one SPA525G to UC540, somehow i able to get the IP from the UC box, but i can't get registered with it.

i turn on the debug and it shown following error message:

Aug 23 19:14:48.107: New Skinny socket accepted [2] from 0, sub 1 (1 active)

Aug 23 19:14:48.111: sin_family 2, sin_port 2761, in_addr 10.10.20.10

Aug 23 19:14:48.111: skinny_add_socket 2 10.10.20.10 2761

Aug 23 19:14:49.271: fStationSPCPRegisterTokenReq received on socket 1

Aug 23 19:14:49.271: Error: Device Id 80009 Configured Device Id 80005

Aug 23 19:14:49.271: StationSPCPRegisterTokenReject sent on socket 1

Aug 23 19:15:33.083: socket 2 fatal error 254! can't read msg header with size -1, fd 2

Aug 23 19:15:33.083:  it's a stale socket! delete it!!

any clue?

thanks

Noel

[yong khang NG]

info:

i using ver 8.1.0 package for the UC540

[mcasimirc63]

Unplug the phone.  Delete the ephone and then plug the phone back in.

[furdog]

Also note

CSCtd26844 Cisco 500 phone registration fails when ephone tag is 56 or greater.

Symptom After a license upgrade from 48 to 64 user license on a UC520, the Cisco 500 series phone registration fails with the following errors in debug ephone register output:

Error: Device Id 80000 Configured Device Id -1 StationSPCPRegisterTokenReject sent 
on socket 4

Conditions Problem is seen when registering any 500 series phone to a CME on UC520 platforms. The problem only occurs when the ephone tag value for this phone registration is 56 or higher.

Workaround Use an ephone tag that is of lower numerical value. Ephone 55 or lower will work.

http://www.cisco.com/en/US/docs/ios/15_0/15_0x/15_01_XA/rn1800xa.html

[furdog]

I'd also recomend downloading the latest firmware for the phone as it does not appear in CCA. Odd's are your phones will take too long to boot as it's looking for firmware that isn't there.

show telephony shows:

load 525G2 spa525g-7-4-9c

How to....

setup your tftp server

http://tftpd32.jounin.net/tftpd32_download.html

Download the firwmare for the phone

http://www.cisco.com/cisco/web/download/index.html (I used SPA525G_7.5.4_FW.zip)

Unzip the file (spa525g-7-5-4.bin and spa525g-7-5-4-bt.bin) into the folder that your TFTP Server points to.

Make a folder for the 525G2

cd flash:/phones
mkdir flash:/phones/525G2
copy tftp flash:/phones/525G2

Enable the files to be delivered:

tftp-server flash:/phones/525G2/spa525g-7-5-4.bin alias spa525g-7-5-4.bin

tftp-server flash:/phones/525G2/spa525g-7-5-4-bt.bin alias spa525g-7-5-4-bt.bin

Tell the UC that this is the phone load you want delivered to the phones:

telephony service
load 525G2 spa525g-7-5-4-bt

(spa525g-7-5-4-bt includes Bluetooth and spa525g-7-5-4 doesn't, you can only pick one. I like to have both available)

Make sure that the ephone type is 525G2 on all the ephones that are 525G2. Mine were all setup as 525G too). Update all the ephones to change the types to 525G2. You can do a script to restart them as you update too...

ie.

ephone 7

type 525G2

reset

!

ephone 8

type 525G2

reset

!

ephone 9

type 525G2

reset

!

ephone 7
type 525G2
reset
!
ephone 8
type 525G2
reset
!
ephone 9
type 525G2
reset

Figuring out the CDP issue now . I'm having to tell each phone that it need to use the voice vlan. My fault to editing the CCA deliver to match existing vlans. I would have hoped that this would be an editable feature by now... Even worse that this phone and system have both been out for a long time and to not have any firmware for 525G2 available in the CCA is not nice!