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Error on UC560 configuring Door phone

firestormnet
Level 1
Level 1

Hi All.

I've come up with some error and can't find an answer what is causing that.

There is UC560 and 3rd party Door phone configured over SIP protocol. When i assign ip address of voice vlan to that phone it's not reachable, but when it's on data vlan then it's reachable but i'm getting this kind of error:

SIP/2.0 400 Request-URI MUST NOT have user

There is some config and debugging:

voice service voip

ip address trusted list

  ipv4 0.0.0.0 0.0.0.0

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

supplementary-service h450.12

no supplementary-service sip moved-temporarily

no supplementary-service sip refer

fax protocol pass-through g711alaw

no fax-relay sg3-to-g3

sip

  registrar server expires max 3600 min 3600

  outbound-proxy ipv4:88.11.22.33:5060

  no update-callerid

  sip-profiles 1000

!

voice register global

mode cme

source-address 10.1.1.1 port 5060

max-dn 5

max-pool 5

load 9971 sip9971.9-2-2

load 9951 sip9951.9-2-2

load 8961 sip8961.9-2-2

time-format 24

create profile sync 0002444005002498

!

voice register dn  1

number 441

name doorbox

no-reg

!

voice register pool  1

id mac 0002.D619.0001

number 1 dn 1

dtmf-relay rtp-nte

username 441 password 12345

codec g711ulaw

no vad

!

And debugging:

Received:

REGISTER sip:441@10.1.1.1 SIP/2.0

Via: SIP/2.0/UDP 192.168.1.175:5060;rport;branch=z9hG4bKPjzBkGsf92m-hRYybMttoDDAFgZ72Rv.SU

Max-Forwards: 70

From: <sip:441@10.1.1.1>;tag=9PhVyBvfTMgz0nYukYXX7ubo.VZplwtt

To: <sip:441@10.1.1.1>

Call-ID: gOBtNc3mNu2nnsQoiawp4vmqjk.rknhS

CSeq: 24450 REGISTER

Contact: <sip:441@192.168.1.175>

Expires: 1800

Allow: INVITE, ACK, BYE, CANCEL, UPDATE, PRACK, OPTIONS, INFO

Content-Length:  0

028232: //-1/xxxxxxxxxxxx/SIP/Transport/sipSPIUpdateResponseInfo: Dialog Transaction Address 192.168.1.175,Port 5060, Transport 1, SentBy Port 5060

028233: //-1/xxxxxxxxxxxx/SIP/Transport/sipSPIUpdateResponseInfo: Subsq Transaction Address 192.168.1.175,Port 5060, Transport 1, SentBy Port 5060

028234: //-1/xxxxxxxxxxxx/SIP/Transport/sipSPIUpdateResponseInfo: Subsq Transaction Address 192.168.1.175,Port 5060, Transport 1, SentBy Port 5060

028235: //-1/9FE1CF99B825/SIP/Transport/sipSPISendResponse: Sending INFO Response to the transport layer

028236: //-1/9FE1CF99B825/SIP/Transport/sipSPITransportSendMessage: msg=0x8C9F77C4, addr=192.168.1.175, port=5060, sentBy_port=5060, local_addr=, is_req=0, transport=1, switch=0, callBack=0x0

028237: //-1/9FE1CF99B825/SIP/Transport/sipSPITransportSendMessage: Proceedable for sending msg immediately

028238: //-1/9FE1CF99B825/SIP/Transport/sipTransportLogicSendMsg: switch transport is 0

028239: //-1/9FE1CF99B825/SIP/Transport/sipTransportLogicSendMsg: Trying to send resp=0x8C9F77C4 to default port=5060

028240: //-1/xxxxxxxxxxxx/SIP/Transport/sipConnectionManagerGetConnection: connection required for raddr:192.168.1.175, rport:5060 with laddr:

028241: //-1/9FE1CF99B825/SIP/Transport/sipTransportLogicSendMsg: Connection obtained...sending msg=0x8C9F77C4

028242: //-1/xxxxxxxxxxxx/SIP/Transport/sipTransportPostSendMessage: Posting send for msg=0x8C9F77C4, addr=192.168.1.175, port=5060, local_addr=, connId=3 for UDP

028243: //-1/9FE1CF99B825/SIP/Transport/sipSPISendResponse: Sending INFO Response to the transport layer

028244: //-1/9FE1CF99B825/SIP/Transport/sipSPITransportSendMessage: msg=0x8C9D225C, addr=192.168.1.175, port=5060, sentBy_port=5060, local_addr=, is_req=0, transport=1, switch=0, callBack=0x814ACF94

028245: //-1/9FE1CF99B825/SIP/Transport/sipSPITransportSendMessage: Proceedable for sending msg immediately

028246: //-1/9FE1CF99B825/SIP/Transport/sipTransportLogicSendMsg: switch transport is 0

028247: //-1/9FE1CF99B825/SIP/Transport/sipTransportLogicSendMsg: Trying to send resp=0x8C9D225C to default port=5060

028248: //-1/xxxxxxxxxxxx/SIP/Transport/sipConnectionManagerGetConnection: connection required for raddr:192.168.1.175, rport:5060 with laddr:

028249: //-1/9FE1CF99B825/SIP/Transport/sipTransportLogicSendMsg: Connection obtained...sending msg=0x8C9D225C

028250: //-1/xxxxxxxxxxxx/SIP/Transport/sipTransportPostSendMessage: Posting send for msg=0x8C9D225C, addr=192.168.1.175, port=5060, local_addr=, connId=3 for UDP

028251: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 192.168.1.175:5060;rport;branch=z9hG4bKPjzBkGsf92m-hRYybMttoDDAFgZ72Rv.SU

From: <sip:441@10.1.1.1>;tag=9PhVyBvfTMgz0nYukYXX7ubo.VZplwtt

To: <sip:441@10.1.1.1>

Date: Thu, 20 Feb 2014 16:05:17 GMT

Call-ID: gOBtNc3mNu2nnsQoiawp4vmqjk.rknhS

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 24450 REGISTER

Content-Length: 0

028252: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

IPT-UC560#SIP/2.0 400 Request-URI MUST NOT have user

Via: SIP/2.0/UDP 192.168.1.175:5060;rport;branch=z9hG4bKPjzBkGsf92m-hRYybMttoDDAFgZ72Rv.SU

From: <sip:441@10.1.1.1>;tag=9PhVyBvfTMgz0nYukYXX7ubo.VZplwtt

To: <sip:441@10.1.1.1>;tag=2500D288-1EB9

Date: Thu, 20 Feb 2014 16:05:17 GMT

Call-ID: gOBtNc3mNu2nnsQoiawp4vmqjk.rknhS

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 24450 REGISTER

Content-Length: 0

If anybody would have a clue of is that I'll be highly appretiated.

Thanks

4 Replies 4

firestormnet
Level 1
Level 1

It looks like tough question guys.

I've just got one question: Is it a misconfig on UC560 and it can be fixed by adding some commands or that SIP door phone is not supported or not compatible with CME?

Any debug commands i can use to confirm that?

Cheers,

Hello,

You may try to add the following under voice register global:

authenticate register

authenticate realm all

tftp-path flash:

Also you should set the the device in the voice vlan.

HTH,

Alex

*Please rate helpful posts

Hi Alex.

Thanks for your reply.

I'll try to implement those commands when i get to a client site next time.

I tried to put that phone on voice vlan and connected to a switch port which is used for normal ip phone but it was no connectivity after that i couldn't ping CME. Once i assigned data vlan ip address the connectivity was restored, and the door phone was trying to connect. I think it should work on both vlans.

Cheers,

got the same problem with a 2n ip vario an uc540

try to change the port role to switch vlan100 (or whatever you set for voice-vlan)

 

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