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paulstocker
Beginner

Extension number Length

How do you change extension length from 4 digit to 3 digit?

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Accepted Solutions
sanjsinh
Cisco Employee

3 Digit Extension is supported from 8.6.3 release of BE3K. Unfortunately, once you upgrade to 8.6.3, there is  no easy way to change the extension length from 4 digits to 3 digits. You need to reinstall the system with 8.6.3 build and then select the extension length to 3 digits in First Time Setup.

Sanjay

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2 REPLIES 2
sanjsinh
Cisco Employee

3 Digit Extension is supported from 8.6.3 release of BE3K. Unfortunately, once you upgrade to 8.6.3, there is  no easy way to change the extension length from 4 digits to 3 digits. You need to reinstall the system with 8.6.3 build and then select the extension length to 3 digits in First Time Setup.

Sanjay

View solution in original post

Thanks for the reply Sanjay, i suspected that would be the answer. I will re-install and then select 3 digits in First Time Setup.

Paul